Non-Voice CSR
2 days ago
**Job Summary:** Fresh graduates and individuals with no experience are welcome to join our team as a back-office annotator, responsible for labeling various data types and completing administrative tasks.
**Job Description:**
We are seeking a highly detail-oriented and organized individual to join our team as a back-office annotator. As a key member of our team, you will be responsible for annotating and labeling various data types, including text, images, audio, and video, according to predefined guidelines and standards.
- Annotate and label various data types, including text, images, audio, and video, according to predefined guidelines and standards
- Complete back-office work and no customer-facing responsibilities
- Entry-level role with no requirement for a bachelor's degree
- Good English language skills, with 100% of candidates required to pass English reading and writing skills
- Complete training will be provided
**Key Responsibilities:**
- Meet quality scores and bring innovation and process improvement
- Work effectively in a team, enthusing others to achieve common goals
- Consistently meet or exceed productivity parameters as defined for the process
**Requirements:**
- Ability to deliver written and verbal messages with customers
- Critical thinking in decision-making processes
- Overall technical aptitude and forward thinking
- English literacy and numeracy
- Strong customer service focus with a drive to deliver a world-class customer experience
- Clear, confident communication with strong written and verbal presentation skills
- Ability to work on own initiative with minimal supervision and as part of a wider project/team
- Perform well under pressure to meet deadlines
- High attention to detail, data accuracy, and quality of input
- Problem management skills and strong analytical skills
**Preferred Qualifications:**
- Major in English, Journalism, and Writing
- Major in Psychology, History, Philosophy, Sociology
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