L1 Service Desk Analyst

HCL Tech is currently hiring for an L1 Level Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: L1 Service Desk Analyst – Voice SupportWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig...

About the roleJoin the dynamic team at Unison Solutions Delivery, Inc. as a Service Desk Support L1. This full-time position is based in Bagong Ilog, Pasig City Metro Manila and will play a crucial role in providing first-line IT support to our valued clients.What you'll be doingRespond to and log incoming support requests from users via phone, email, and...

HCL Tech is currently hiring for an L1 Level Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: Service Desk Analyst – Voice SupportWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig City...

A Service Desk Analyst plays a crucial role in providing technical support and assistance to users within an organization. Their primary responsibility is to address and resolve IT-related issues, inquiries, and requests from employees or users. The role involves a combination of technical expertise, strong communication skills, and a customer-centric...

Job Qualifications:BPO experience is encouraged to applyRelevant Service Desk Experience is an advantage.Basic knowledge about software and hardware applications.Basic knowledge or familiarity with computer configuration and troubleshooting.Problem solving skills.Communication Skills: be able to communicate periodically and proficiently using all types of...

Join our global outsourcing team and unlock a work-life balance unlike any other.Elevate your career in an environment that values what truly counts. We place a premium on not just your professional advancement, but also your personal fulfillment. Experience the exceptional benefit of achieving a seamless equilibrium between work and life, with generous...

Requirements:BPO or Technical Support Experience is advantageBasic knowledge in troubleshooting and ticketing.Good communication skills.At least High School GraduateNightshift and 100% OnsiteLocated at Mckinley Hills, Taguig CityGood Compensation PackageHMO Benefits from Day 1 Job Description: Opening and closing tickets logged in the IT Service Desk.Provide...

Job Responsibilities:Incident Triage and Logging: Efficiently categorize and log IT service tickets, ensuring accurate tracking and resolution.Level 1 Incident Management: Provide initial assessment and resolution of IT incidents, escalating complex issues to higher-level teams as necessary.Customer Service: Deliver exceptional customer service over the...

Work Set-Up: 100% Onsite in McKinley Hill, Taguig (Near Venice Grand Canal Mall)Work Schedule: Graveyard Shift or Shifting ScheduleQualifications: With experience as CSR / TSR / SDA – Voice Account for at least 1 year.With good communication and customer service skills.Must possess at least a Vocational Diploma / Short Course Certificate / Computer...

IT SD L1:QUALIFICATIONS:At least High School Graduate with 2 years TSR experience or 1 year Global ITSD ExperienceAmenable to START ASAPAmenable to WORK ONSITE in QC ITSD L2:QUALIFICATIONS:Completed 2 years in CollegeBachelor's Degree GraduateAt least 2 years Global ITSD ExperienceAmenable to START ASAPAmenable to WORK ONSITE TL:QUALIFICATIONS:1-2 years exp...

Salary: P30,000 to P45,000 (Monthly Package)Shift: Rotating Schedule What are we looking for?Skills RequiredWith 1.5+ years of experience in a service desk environmentKnowledge of supporting Microsoft technologies, including MS Office suite, Exchange Office 365, and Windows 10Ability to support networking issues including cabling and wireless, remote access...

OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead / ServiceDesk Manager or IT Operations manager based on your experience, skillset,...

Technical Helpdesk Analyst Join our team as a Technical Helpdesk Analyst and play a key role in providing exceptional technical support to our customers. Responsibilities: Troubleshoot hardware, software, and network operating problems via phone and collaborate with technical resources to ensure resolution. Utilize knowledge of information...

Primary ResponsibilitiesProvide remote support for incidents and requests in support of the distributed end user devices (desktops, laptops, mobiles, and laboratory equipment)Use support tools (e.g. Active Directory Admin Tools, Exchange Admin Center) or have administrator access privileges and apply specific technical knowledge to increase resolution rate...

Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 31,000 employees in over 450 offices worldwide. Bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs are vital to making our Company...

Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...

Locations : Pasay & CebuDESCRIPTIONTechnical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies, investigates...

POSITION: Service Desk Analyst (ITSD)LOCATION: G/F Eton Cyberpod 1 Building Centris, EDSA corner Quezon Avenue Quezon, Metro Manila, 1100 Philippines WHAT TO EXPECT?Up to P23, BasicP2,400.00 Nom-taxable Allowance20% N.D.HMO Day Virtual Process (Initial to Final Interview via MS Teams)QUALIFICATION:At least HS Graduate2 years TSR Experience/ 1 yr ITSD

Job Responsibilities: • Incident Triage and Logging: Efficiently categorize and log IT service tickets, ensuring accurate tracking and resolution. • Level 1 Incident Management: Provide initial assessment and resolution of IT incidents, escalating complex issues to higher-level teams as necessary. • Customer Service: Deliver exceptional customer...

Locations: Pasay Work Set Up: OnsiteWork Type: Contractual - 6 monthsDESCRIPTIONTechnical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and...