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Service Desk Technician Level 1
2 months ago
URGENT HIRING LEVEL-1 SERVICE DESK TECHNICIAN I SALARY UPTO 39K I HMO
Enjoy the following benefits:
HMO CoverageLife Insurance BenefitsService Incentive Leave ProgramFree Coffee and Hot Chocolate Job Scope:Application troubleshooting relating to the Customer's specific productsManagement Information Systems, including, but not limited to Service Now.Provide Remote support to client's organizationProvide support to internal customers of the client's organization relative to their desktop and servicing applications.Willing to work on shifts.Agent's Qualifications:Certifications RequirementsDegree holder with Major in IT related courses ORDiploma holder with Major in IT related courses plus 3 years IT related working experiencesTechnical Skills RequirementsEssential Skills: Knowledge of Microsoft Office applicationKnowledge of Windows ServersBasic understanding of network principlesAnalytical skillsPreferred Skills:ITIL CertifiedSoft Skills RequirementsCapable of working under pressure in Customer Contract EnvironmentEssential Skills: Customer Service OrientationInterpersonal Skills Problem Solving Skills Quality FocusedResult OrientedListening SkillsVoice QualityPreferred Skills:2 years related work experienceStrong Customer Service ExperienceIndustrial experience into Transportation or Logistics fieldAbove average English oral and written communications skills How to ApplyInterested applicants, please email your resume at send us direct message to with your complete name.
