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Technical Support

3 months ago

Manila, National Capital Region, Philippines ZHW CCTV Parts & Accessories Full time

A Technical Support representative is responsible for providing technical assistance answers to user's questions, assisting users by troubleshooting problems with any concerns related to a product you sell.

You'll be doing:

Utilizes advanced troubleshooting techniques to diagnose and resolve all issues related to cctv and other products. Demonstrates the ability to meet deadlines and commitments in an environment that requires multitasking while handling interruptions. Ensuring a complete resolution of the customer's issue with the product. Performs routine inspections and quality tests. Staying updated on software defects and upgrades to provide current and relevant support. Responds in a timely manner to service issues and requests. Qualifications:At least a college graduate. Willing to work in Benitez St., Cubao, QCAt least with experience. Can start ASAP.