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Sales Support Specialist
3 months ago
Job Qualifications:
Candidate must possess at least a Bachelor's/College Degree, in Economics or any Business course.At least 2-3 years of sales experience in the related field is required for this position, preferably with BPO sales account experience or trading background.Must have exceptional communication and negotiation skills, and a dedication to customer satisfaction. Proven track record of achieving and exceeding sales targets is a plus.Must be a team player, adaptable to change and willing to learnWilling to work onsite on weekdays, and work during weekends or holidays Job Qualifications:- Communication: Effectively communicate with clients to negotiate and drive sales, ensuring customer satisfaction and fostering long-term relationships.
- Sales Support: Utilize sales experience to promote products, achieve sales targets, and support the sales team in meeting overall objectives.
- Negotiation: Employ strong negotiation skills to persuade clients and secure orders with favorable terms and margins.
- Product Knowledge: Demonstrate proficiency in selling and promoting a diverse range of products to meet client needs effectively.
- Order Management: Monitor book orders, track payments, and coordinate order withdrawals to ensure seamless transactions and client satisfaction.
- Team Collaboration: Collaborate with the sales team to achieve collective sales targets and objectives.
- Reporting: Accurately book orders and provide detailed reports on sales activities, order status, and payment transactions.
- Goal Orientation: Remain goal-oriented, committed to achieving and exceeding sales targets both individually and as part of a team.
- Organizational Skills: Manage multiple tasks and prioritize responsibilities effectively in a fast-paced sales environment.
- Customer Focus: Dedicate efforts to providing exceptional customer service, fostering client relationships, and driving repeat business and loyalty.
- Problem-Solving: Identify and address challenges in the sales process, proactively finding solutions to ensure client satisfaction and successful outcomes.
- Adaptability: Remain flexible in adapting to changing market conditions, client needs, and company strategies to optimize sales performance.
- Technology Proficiency: Utilize sales support tools and software for order management, reporting, and communication.
- Attention to Detail: Maintain thorough attention to detail in all sales support activities, ensuring accuracy in order processing, documentation, and reporting.
- Availability: Willingness to work weekends and holidays as required to meet sales objectives, even when out of the office.