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Technical Support

2 months ago

Manila, National Capital Region, Philippines Unison Solutions Delivery, Inc. Full time

DUTIES & RESPONSIBILITIES

Utilizing the internal tracking tool called Oomnitza in tracking and assigning IT assets assigned to usersTracking leases at the end of term and coordinating with users as well as maintaining a track of spare assets and returning them on time at the end of leaseLabeling, decommissioning of Fixed IT assets to enable proper trackingAssist in troubleshooting of network and server issues with Network and Server teams and local vendorsPurchase order Creation and GR ProcessingRaise necessary requests for creation of Vlans, Subnets, printer settings, etc.Coordinate the mounting and installation of the devices with the Network and Server Teams, local vendorsActivate network and server devices and conducting testingSupport implementation of Global Network - related ProjectsPurchase, Deployment and Monitoring of Software LicensesCompletion of Annual and Quarterly WCS Standards and Compliance ChecklistIT Room Standards and Compliance Review of all SitesBack-up/Restore of IT Data/Tapes and Sending to Offsite StorageAttend to GITSC tickets assigned to the team/queueAttend to Local IT calls in Ho and remote support to 3 warehouses and one branch officeEnsure Security Patched are deployed to all targeted hardwaresFuji Xerox printing count locating it by department for billing purposesIT room air conditioning and UPS - preventive maintenance, renewal etc.List of assets assigned to user on exit and documentationVOIP number assignment and deletionAll important meeting support like Board meetingCoordination with technical teams for network and server related issuesTracking and support in implementation of organization standardsSupport in communication to the local Business on IT infrastructureSupport IT infrastructure decommissioning initiativesJOB REQUIREMENTS AND QUALIFICATIONSGraduate of Associate or Bachelor's degree in technical courses.Knows around I.T stuff (Software and Hardware)With experience in computers, printers, imaging/upgrading OS, UPS and networkingMust be familiar with Google ServicesGood communication skills in oral and writtenAbility to multi-task and manage time effectivelyAbility to work independently and reliablyMust be willing to work in Mckinley Taguig