Accounts Receivable/Collections Associate
7 days ago
Role and Responsibilities
Collection work on accounts to minimize bad debt losses, support
collections, and profitable sales
Perform Financial Transactions
· Organize work list to prioritize by outstanding dollars, risks levels, pay history and overall
customer value.
· Analyze accounts receivable information to determine priority.
· Reconcile transactions and/or accounts.
· Resolve all dispute cases to a mutual satisfactory end between customer and Company.
· Support monthly/quarterly customer review meetings.
· Work with customer account teams to identify trends and opportunities for improvement.
· Handle customer and supplier phone calls with a high degree of customer service
· Assist in preparing operating and management reports
Educational Requirements
· University degree in accounting or business-related courses.
Work Experience
· 1 year of equivalent experience (including relevant collection activities)
· Prefers Business to Business collection experience, but not required.
Competencies
· Strong analytical and evaluation skills;
· Must have excellent interpersonal and communication skills to effectively work with staff at
various levels and report to executive management;
· Strong communication (written/oral) and negotiation skills.
· Can work well under pressure;
· Organizational / prioritizing skills;
· Problem solving skills;
Preferred Skills
· Must be fluent in English (oral and written)
· Knowledge of Microsoft applications
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