Customer Support Specialist

2 months ago


Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time


Join our team and enjoy competitive compensation with retention and performance incentives, along with comprehensive benefits such as HMO coverage from day one, dental benefits, and personal development programs.

We also provide meal allowances and opportunities for in-house training. Don't hesitate—apply now to become part of our dynamic team


In this role, you will engage with customers via phone, providing detailed information and assistance regarding our client's products and services.

Responsibilities include managing service requests and independently resolving straightforward issues, while escalating complex matters to senior colleagues as needed. Collaboration with internal departments is crucial to ensure prompt and effective resolution of customer concerns. Your primary goal will be to deliver excellent customer service to enhance overall satisfaction and loyalty.


Candidates must possess at least one (1) year of experience in BPO handling international accounts, demonstrating strong English communication skills and a customer-focused mindset.

This position requires onsite work in MOA, Pasay. Apply now to take the next step in your career

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