Client Relations Specialist, Part-Time

5 days ago


Manila, National Capital Region, Philippines EIRIN Jewelry Maison Inc. Full time

Client Relations Specialist, Part-Time

Join the Legacy of EIRIN Jewelry

Established in 2023, EIRIN Jewelry is a distinguished luxury jewelry brand celebrated for its exquisite craftsmanship, contemporary designs, and timeless elegance. Rooted in a legacy of creativity and excellence, EIRIN Jewelry continues to inspire dreams that transcend generations.

Responsibilities:

As a representative of EIRIN Jewelry, your primary mission is to intentionally cultivate meaningful connections with clients throughout their shopping journey.Collaborate closely with team members to achieve individual and store targets.Provide steadfast support in daily pop-up store operations and maintenance.Sales and Customer Service:Build and expand our client base through proactive engagement and exceptional customer service.Actively embody the brand's vision to foster customer loyalty.Achieve monthly sales targets proactively.Independently follow up on customer inquiries and requests, including post-sales services.Provide outstanding service, offering suggestions, alternatives, and anticipating future needs.Continuously learn about best-selling items, new arrivals, and product details across all categories.Collaborate closely with the team to prioritize and meet client needs effectively.Qualifications: At least 3 years of experience in retail sales, ideally luxury fashion sales or within a similar role customer service environment.Demonstrated track record of exceeding individual and store sales targets.Proven ability to cultivate enduring relationships with customers and colleagues.Strong communication skills, both verbal and written, with the capability to manage multiple tasks effectively.Exceptional organizational skills with a keen eye for detail.Collaborative mindset with a commitment to teamwork.Comfortable thriving in a fast-paced, dynamic environment.Highly adaptable with the flexibility to cater to diverse customer needs.Willingness to work a flexible schedule based on business demands.Fluency in English and/or proficiency in regional/foreign languages is advantageous.Must be open to wearing multiple hats within the growing work environment.

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