Sales Lead Specialist
3 days ago
Seeking motivated individuals to manage leads, promote vehicle service bookings, and deliver exceptional customer service in a fast-paced contact centre environment.
Key Responsibilities:
- Manage and appoint leads to the sales team, following up on inbound and outbound calls, emails, and digital channels.
- Maximise customer retention by promoting vehicle service bookings via a mix of inbound and outbound telephone calls.
- Develop and maintain strong relationships with customers to deliver exceptional service and drive sales.
Requirements:
- Passion for customer service and sales with a confident telephone manner.
- Excellent written and spoken English skills.
- Sales experience, including objection handling.
- Outgoing, bubbly personality with excellent communication skills.
- Customer-focused and dedicated to delivering great service.
- 'Can-do' positive attitude with excellent problem-solving skills and attention to detail.
- Computer literacy.
About the Company:
Australia's largest independent used vehicle retailer, offering a hassle-free car buying experience with fixed prices, onsite finance, and trade-ins.
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