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sales supervisor

2 months ago

Manila, National Capital Region, Philippines Wills International Sales Corporation Full time

The Sales Supervisor is responsible for overseeing and supporting a team of sales representatives to ensure they meet or exceed sales targets. This role involves coaching, training, and monitoring the performance of the sales team, as well as assisting in the development and execution of sales strategies.

Team Leadership:

Supervise and lead a team of sales representatives.

Set clear sales goals and objectives for the team.

Monitor and evaluate team performance, providing regular feedback and coaching.

Training and Development:

Conduct training sessions to enhance the sales skills and product knowledge of the sales team.

Identify skill gaps and provide additional training and development opportunities.

Foster a culture of continuous learning and improvement.

Sales Strategy Execution:

Assist in the development and implementation of sales strategies and plans.

Ensure the team understands and follows the sales strategies and processes.

Collaborate with the Sales Manager to align team activities with company goals.

Performance Monitoring:

Track sales metrics and KPIs to assess team performance.

Analyze sales data to identify trends, strengths, and areas for improvement.

Prepare and present performance reports to management.

Customer Relationship Management:

Support the sales team in building and maintaining strong relationships with clients.

Assist with resolving escalated customer issues and concerns.

Ensure a high level of customer satisfaction and loyalty.

Sales Operations:

Oversee the daily activities of the sales team, ensuring smooth operations.

Manage sales territories and allocate resources effectively.

Coordinate with other departments, such as marketing and operations, to support sales initiatives.

Administrative Duties:

Maintain accurate records of sales activities and performance.

Ensure the sales team adheres to company policies and procedures.

Handle administrative tasks such as scheduling, reporting, and documentation.

Motivation and Incentives:

Motivate and inspire the sales team to achieve their targets.

Implement incentive programs and recognition schemes to reward high performance.