Call Center Agent- BGC, Taguig

Functional Roles & Responsibilities:• Complete quality certification prescribed by Quality Team• Audit surveyed calls and provide verbatim feedback using the prescribed monitoring tool• Provide aid in facilitating or co-facilitating coaching and feedback session with agents• Consolidate quality data and maintain the internal Quality Dashboard•...

JOB DESCRIPTIONResponsible in the performance of an efficient and effective outsourced Call Center vendor performance. In charge of Coverplus administration and customer feedback gathering and analysis. Call Center Vendor Performance monitoring and evaluation Drives ways to increase the quality & efficiency of customer support through process improvements...

Minimum Qualifications:Have an experience in being a bartender, barista, or bar attendant. At least High school graduate (with advance knowledge is preferred)Willing to work in BGC, TAGUIG CITY.Physically fit to workMust have the following requirements: SSS, Pag-ibig, Philhealth, TIN, NBI and Gcash for payroll processing. Must be willing to accept minimum...

Call Center Specialist About the role We are seeking a motivated Call Center Specialist to join our Credit & Collections team. As a Call Center Specialist, you will play a crucial role in proactively managing customer accounts and driving collections efforts to support the overall business objectives. Key Responsibilities Handling inbound and outbound calls...

Qualifications:Candidate must possess a Bachelor/College Degree in Human Resource Management, Psychology or equivalent.Should have strong analytical skills.Advance knowledge in Microsoft Office (Excel, PowerPoint, etc.).Demonstrates Team collaboration and Team spirit.Good command in English – oral and written skills.Amenable to work in BGC, TaguigCan start...

CUSTOMER SERVICE REPRESENTATIVEMOVATE PHILIPPINES INC. is looking for a passionate and motivated Customer Service Representative to join our team. This full-time role involves delivering outstanding customer service, addressing a wide range of customer inquiries, and ensuring a positive experience for our clients.Responsibilities Addressing customer...

Job DescriptionBeing a Chat Support Agent at VXI isn't just about answering questions. It's about building connections and leaving a lasting positive impression on every customer. We're looking for confident communicators with a genuine passion for helping others.Qualifications Preferably with at least six (6) months call center experience Good communication...

The CSS technician is responsible for performing work related to the care, decontamination, sterilization, packaging, storage, and disbursement of medical-surgical supplies patient care equipment and machines, surgical instruments and medical gases for use in the diagnosis, care treatment and rehabilitation of patients.College Graduate or with at least 2nd...

About the roleJoin our dynamic team at MOVATE PHILIPPINES INC. as a full-time Customer Service Representative based in Taguig City Metro Manila. This critical role will have you interacting directly with our valued customers, providing exceptional service and support to help resolve their inquiries and concerns.What you'll be doingResponding to inbound...

Job Responsibilities:Recommendation of appropriate changes in existing workflow based on operational requirements.Preparation and documentation of patient's assessment, status and progress reports.Implements appropriate resolution to customer problem and inquiriesJob Qualifications:Graduate of Bachelor of Science in Social Work with PRC license.Preferably...

Join our team at ZenHire as a Customer Service Agent As a Full-Time position, you'll have the flexibility to work remotely from Mandaluyong. You'll be an essential part of our AI recruiter platform, revolutionizing the hiring process for call centers and BPOs. Your role will involve providing top-notch customer support and ensuring a seamless experience for...

BroadPath is seeking a highly motivated and results-oriented Quality Analyst to join our team. The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of customer interactions within our call center. This role involves analyzing call recordings, providing feedback to agents, and implementing strategies to enhance overall...

About the roleJoin our dynamic team as a Customer Service Representative at MOVATE PHILIPPINES INC. in Bonifacio Global City, Taguig City, Metro Manila. As a full-time customer service professional, you will be the voice of our company, providing exceptional support to our valued customers.What you'll be doingRespond to customer inquiries and concerns via...

Product Support Agent Join our team at RealPage as a Product Support Agent and play a critical role in delivering exceptional customer experiences. As a key member of our support team, you will be responsible for providing top-notch support to our customers via phone, chat, and email, ensuring their issues are resolved efficiently and effectively. Key...

The incumbent provides direct delivery of requested medications from the dispensing counter to the nursing units during the specified time and assists pharmacists in dispensing and doing simple compounding of pharmaceuticals, maintaining the availability of supplies at all times. Qualifications:Graduate of any 4-year coursePreferably with experience in...

SUMMARYThe Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier...

Real Time Analyst The Real Time Analyst plays a critical role in managing and balancing service levels for the call center across various programs, locations, lines of business, and products. This position is responsible for ensuring the performance of the call center meets contractual agreements and internal goals, while creating positive experiences for...

MUGEN Group Ph (Japanese Concept Stores)Website: UCC Coffee PhilippinesCoco Ichibanya Curry HouseMitsuyado Sei-MenTendon UptownShaburi & Kintan BuffetMOS Burger PhilippinesYamato Cafe by UCCXpresso by UCCPosition/s Available: Dining Staff Kitchen Staff Barista Restaurant StaffQUALIFICATIONSCandidate must possess at least Vocational Diploma/Short Course...

Position: Night Shift Call Center Agents (Fluent English Speakers)Location: Manila, PhilippinesSalary: PHP 23,500 Monthly Basic (37k Monthly OTE)Schedule: Monday to Friday, 3:30 PM - 2:00 AMAre you an exceptional communicator with a passion for customer service? If you thrive in a fast-paced environment and are looking for an exciting opportunity, we invite...

Working Conditions:Amenable to work in BGC, TaguigWilling to work in a shifting scheduleCompany Benefits:HMO on day 1 plus free dependents15% night differentialGroup life insurancePTO CreditsAnnual AppraisalAnnual Performance Bonus DUTIES AND RESPONSIBILITIESFacilitate comprehensive new hire training for local and global learnersDevelop training curricula...