Helpdesk Assistant

Provide top-notch technical support and drive improvements – join us as a Helpdesk Support Specialist... J ob Title: Helpdesk Support Specialist Department: Operations In this role you will... The Helpdesk Support Specialist plays a vital role in providing technical support and assistance to customers and internal partners. The purpose of this role is to...

Helpdesk Specialist Level: Rank and FileLeadership Responsibility: NAReporting Line: Helpdesk SupervisorPosition Accountability Statement:Accountable for the accurate implementation of members' healthcare benefit policies at the assigned Helpdesks focusing on utilization management and the delivery of superior customer services. Broad Responsibility...

Helpdesk Specialist Level: Rank and FileLeadership Responsibility: NAReporting Line: Helpdesk SupervisorPosition Accountability Statement:Accountable for the accurate implementation of members' healthcare benefit policies at the assigned Helpdesks focusing on utilization management and the delivery of superior customer services. Broad Responsibility...

Management (Information & Communication Technology) Full time Add expected salary to your profile for insights At least 5 years of proven managerial experience in Information Technology is a MUST for this position. The IT Helpdesk Manager role also requires outstanding communication skills.Responsibilities:Supervise and manage the helpdesk support...

Why Concentrix:Prepare for a game-changing career adventure filled with fun, growth, and endless possibilitiesAs a five billion-dollar publicly traded company (CNXC), we know that when we put our people first, business thrives. You'll find the runway and resources to build the career you've always imagined.At Concentrix, we celebrate diversity, empower our...

Responsibilities:Assist all inquiries from remote customer support via phone, email, and chat.Provide accurate and timely responses to remote customer support questions and concerns.Maintain a thorough understanding of company processes, products, and services.Quickly understand and adapt to new updates and changes in company policies or products.Ensure that...

With over 9,000 professionals across 11 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.L2 Tech Support/Helpdesk, be 100% YOU with MicroSourcingAn L2 Tech Support/Helpdesk is expected to:Serve as the first contact with customers who need technical assistance.Remotely assist users with desktop,...

Global IT Helpdesk Specialist (ONSITE/NIGHTSHIFT) Help Desk & IT Support (Information & Communication Technology) We are looking for an enthusiastic IT Helpdesk Specialist to join our team and work with our Global IT staff in the US, China, Malaysia and the Philippines. As an IT Helpdesk Specialist, you will provide solutions to any IT procedural or...

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary...

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary...

Duties and Responsibilities:1. Functions as the point of contact for all problem and informational calls coming into the Department of Information Technology.2. Log and diagnose (or refer for additional action) all called in Help Desk problems, issues and trouble calls.3. Provide first-call resolution for desktop hardware, software, LAN, WAN, E-mail, web,...

JOB DESCRIPTION:CCTV System Maintenance - includes weekly visual inspections, and monthly cleaning and testing, to achieve 99% uptime and resolve issues within 24 hours to ensure system performance and security.On-site Service - IT support for company locations outside the head office.Helpdesk Support - resolving internal tickets related to IT...

JOB DESCRIPTION:CCTV System Maintenance - includes weekly visual inspections, and monthly cleaning and testing, to achieve 99% uptime and resolve issues within 24 hours to ensure system performance and security.On-site Service - IT support for company locations outside the head office.Helpdesk Support - resolving internal tickets related to IT...

GPO Philippines Band Level: AALocation: Quezon City, Manila PRINCIPAL RESPONSIBILITIES:Support in seamless execution of all Finance, Payroll & Government transactions and managing Helpdesk - Strong Team player and ensure smooth execution of process within the prescribed timelines. - Collaborate with different stakeholders both Internal & External – Ensure...

PAYROLL OFFICERLocation: Work On-site in Eton Centris, Quezon CityWork Schedule: Flexible PRINCIPAL RESPONSIBILITIES:Support in seamless execution of all Finance, Payroll & Government transactions and managing Helpdesk - Strong Team player and ensure smooth execution of process within the prescribed timelines. - Collaborate with different stakeholders both...

GPO Philippines Band Level: AALocation: Quezon City, Manila PRINCIPAL RESPONSIBILITIES:Support in seamless execution of all Finance, Payroll & Government transactions and managing Helpdesk - Strong Team player and ensure smooth execution of process within the prescribed timelines. - Collaborate with different stakeholders both Internal & External – Ensure...

PAYROLL OFFICERLocation: Work On-site in Eton Centris, Quezon CityWork Schedule: Flexible PRINCIPAL RESPONSIBILITIES:Support in seamless execution of all Finance, Payroll & Government transactions and managing Helpdesk - Strong Team player and ensure smooth execution of process within the prescribed timelines. - Collaborate with different stakeholders both...

Job HighlightsBe part of the United Nations (UN) related agency.Dignified, orderly, and safe migration for the benefit of all.Join our team and experience working with a social purpose. Job DescriptionPosition Title: ICT Assistant (Client Support)Reference Code: VN 083/2024Job classification: G-5Duty station: Manila (Global) Administrative Centre (MAC)Type...

Responsibilities:Lead and provide coaching & guidance to L2 / L3 System EngineerTo standby for Helpdesk L1 escalation or Onsite cases Perform call and remote troubleshooting of reported issues and also perform proper escalation when necessary based on SLA and WLA.Accurately and concisely capture and document issues as well as information gathered and...

Application helpdesk, covering both internal and external users. Provides technical support to the organization's internal/external users of computer applications and hardware (e.g., PCs, servers, mainframes). Installs and tests new software and upgrades and makes software available to technical users. Ensures that standard software images are installed,...