Prescriptionist | Permanent WFH | Night Shift | Up to PHP 33K

1 month ago

Manila, National Capital Region, Philippines Emapta Full time

Heal the World from Home: Become a Global Prescriptionist

Ready to make your mark on the international stage without hopping on a plane? As a Prescriptionist, you can conquer the world right from your home. Enjoy the perks of a global position without uprooting your life. This role lets you process and submit Durable Medical Equipment (DME) orders within 24 hours, ensuring accuracy and efficiency. You'll verify documentation and diagnosis codes, cross-check clinical chart notes, and maintain patient confidentiality in line with HIPAA regulations. Communicate clearly with healthcare providers to clarify documentation and order specifics. Join us and shape the future of global healthcare from the comfort of your home

Prescribe Your Path: Career Overview

Employment Type: Full-time

Shift: Night shift, Mon - Fri 09:00 PM - 06:00 AM (tentative)

Work Setup: Permanent WFH

Salary: PHP 25,000 to PHP 33,000

Your Role in the Healing Process: Responsibilities

Process and submit Durable Medical Equipment (DME) orders accurately and efficiently within 24 hours.Identify, review, and verify documentation and diagnosis codes by cross-checking clinical chart notes.Ensure compliance with company guidelines and maintain patient confidentiality in adherence to HIPAA regulations.Communicate clearly with healthcare providers to clarify documentation and order-specific questions.Identify, troubleshoot, and resolve issues related to order submissions, including supplier pushbacks, to prevent delays in order completion.Review provider chart notes for errors, omissions, and necessary additions, and manage manual requests to providers for missing chart notes.Document the status of each order meticulously, maintaining accurate records of all orders and submissions.Manage and organize multiple pending orders simultaneously, demonstrating strong context-switching abilities as needed.Communicate effectively with providers and patients to explain requirements and order statuses, providing delicate explanations to patients about insurance coverage issues primarily through email, with phone support if escalated.The Right Dosage: Qualifications NeededProficiency with ICD-10 and CPT codesFamiliarity with HCPCS codes, especially for DMEsStrong knowledge of medical terminologies and proceduresTechnical proficiency (EHR/EMR, GSuite, Slack, Zendesk)Excellent verbal and written communication abilitiesCritical thinking skills to handle unexpected order challengesCapacity to handle a high volume of orders without sacrificing efficiencyAbility to review provider notes and package prescriptions and instructions to be accepted by insuranceHigh attention to detail and organizational skills to manage responses and status of each orderAbility to communicate effectively and delicately with providers and patients about order status and insurance coverage issues Success Factors: High volume and efficiency in processing orders, with top producers tackling 50-60 orders per dayEffective review of provider notes and packaging of prescriptions to meet insurance requirementsStrong context-switching abilities and meticulous note-taking on order statusesAbility to explain coverage issues to providers and patients with a high degree of delicacyHealthier Perks: Benefits That Work for YouHMO coverage upon regularizationPermanent WFH set-upCompetitive salary packagePrime office locationAbove-market salary packageUnlimited opportunities for employee referral incentives across the organizationStandard government and Emapta benefits20 days annual leave (5 convertible to cash)Upskilling through Emapta AcademyCareer growth opportunitiesDiverse and supportive work environmentConnecting Care: Our Client's Mission

Our client is dedicated to connecting patients with healthcare suppliers, ensuring they receive the necessary coverage through insurance. They leverage proprietary technology to streamline the entire process from order placement by the case manager to delivery. Their mission is to provide patients with the best possible experience and support throughout their healthcare journey. Currently, their processes involve significant manual handling by their dedicated offshore team, with every stage of the journey managed by a person. They are actively working on developing additional tools to enhance efficiency and improve the patient experience. They value grit, capability, and the willingness to take full ownership of responsibilities, making this role crucial in their fast-paced, rapidly growing environment.

Who are we?

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

#EmaptaExperience

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