F&B Outlet Manager

2 weeks ago


Manila, National Capital Region, Philippines Newport World Resorts Full time

JOB SUMMARY

The F&B Outlet Manager is responsible in overseeing the day to day operation of the bar and restaurant - ensuring that cleanliness, hygiene standards and quality are met. He/She provides training to staff and works closely with the chef and head bartender to determine food and beverage menu plans. The position is also expected to keep an eye on tables to ensure completeness of both dining and beverage service.

RESPONSIBILITIES

Oversee the overall outlet operation, ensuring standard adherence, business continuity, process improvement, and excellent customer service.Monitor daily outlet operation, transactions, and concerns.Ensures service standards are strictly followed in the outlet.Available in the outlet during critical work days.Circulates in the outlet (including back of the house) to check the table set up, outlet cleanliness, broken fixtures, and that all employees are promptly served .Ensure there is enough manning and communicate with the F&B Managers if there is deficiency in manpower.Organize timely briefings and ensure all checklists are complete before and after shift.Assist in identifying suppliers for beverages.Supervise inventory of beverage supplies, as well as equipment status, and ensuring the appropriate restocking and repairing.Take appropriate action to resolve issues raised by employees and provide response/update as soon as possible.Consistently act in line with organization valuesCascade department KPIs and monitor achievement of targets.Ensure all staff are well informed on company policies and regulations.Enforce discipline and proper behavioral traits to subordinates, maintaining a fair, consistent, and non-prejudicial approach.
QUALIFICATIONSMust have completed at least 2 years CollegeAt least three (3) years of experience in managing Food & Beverage in a high-end bar/restaurantAt least three (3) years leadership experienceExcellent English written and verbal communication skills (knowledge of other dialects and languages is a plus)Basic PC operational skills and knowledge in office applications (GSuite, MS Office).Strong interpersonal skillsPositive and confident personalityExcellent customer service skills

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