Payment Posting Supervisor

3 weeks ago


Manila, National Capital Region, Philippines Alliance Global Solutions Full time

A Payment Posting Supervisor is responsible for overseeing the accuracy of posting and reconciling payments received from patients, insurance companies, and other third-party payers for treatment services. This role is critical in supervising and ensuring that payments are correctly applied to patient accounts, and that any discrepancies or errors are identified and corrected in a timely manner.

The job responsibilities of a Payment Posting Supervisor include:

  1. Overseeing the accurate posting payments received from patients, insurance companies, and other third-party payers to patient accounts.
  2. Supervising the reconciliation of payments to ensure that all amounts received match expected amounts.
  3. Investigating and resolving discrepancies or errors in payment postings.
  4. Monitoring patient accounts for overdue balances and following up with patients and/or payers to ensure timely payment.
  5. Communicating with insurance companies and other payers to resolve payment-related issues.
  6. Collaborating with billing and collections staff to ensure accurate and timely billing and collections processes such as secondary billing.
  7. Maintaining accurate records of payment transactions and related information.
  8. Providing reports to upper management on payment-related metrics, such as payment posting accuracy and outstanding balances.
  9. To perform this job effectively, a Payment Posting Supervisor should have strong analytical and problem-solving skills, as well as a keen attention to detail. Preferably, you should also have 2-3 years in a Supervisory role. You should be comfortable working with numbers and financial data and have a good understanding of medical billing and coding practices. Additionally, experience working in healthcare or medical billing is often preferred. Strong communication and interpersonal skills are also essential, as this role may involve interacting with patients, insurance companies, and other stakeholders. Requirements:
  10. 3+ years of experience working with healthcare systems, diagnostic coding, and procedural codes.
  11. Experience in posting insurance and patient payments, cash applications, cash posting, posting check and credit card payments, Electronic Fund Transfer (EFT), Electronic Remittance Advice (ERA)
  12. Automated Clearing House (ACH) and lockbox payments
  13. Understanding of complexity around line level payment posting
  14. Knowledge of HCFA 1500 and UB04
  15. Familiarity with insurance plans and EOBs
  16. KIPU Experience preferred.
  17. Collaborate MD Experience preferred.
  18. Strong organizational skills with the ability to multitask. Willing to work on site and on a night shift


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