Systems Training Supervisor

1 day ago


Manila, National Capital Region, Philippines 2GO Group Inc. Full time

**Job Summary:** The Systems & Training Supervisor is responsible for ensuring successful implementation, maintenance, and optimization of our organization's system, leading to improved user satisfaction and system functionality.

The Systems & Training Supervisor is a key role that oversees the implementation, maintenance, and optimization of our organization's system. This includes system analysis, user support, and continuous improvement efforts to enhance system functionality and user satisfaction. The position leads the UAT process, collaborating closely with stakeholders to plan, execute, and report on testing activities. The supervisor identifies and documents defects and issues that contribute to delivering a high-quality system that meets user expectations.

**Key Responsibilities:**

  • Deliver training programs and materials to enable the BU's strategy execution and other change management initiatives for EXP, both operationally and systems-wise.
  • Create and maintain test cases, scripts, and scenarios to validate system functionality and user requirements.
  • Conduct UAT sessions, ensuring that testing is thorough and aligns with project timeline.
  • Create FarEye related materials and ensure accuracy, up-to-date and align with the BU's goals and oversee the delivery of training to ensure it meets the required standards.
  • Identify potential gaps in training that could lead to operational risks and ensure that all necessary topics are covered to prevent future issues.
  • Streamline the training process, ensuring it is delivered efficiently and effectively and verify that the system meets the user requirement and functions correctly before production deployment.
  • Communicate between developers, testers, and end-users to ensure that any issues identified during UAT are communicated effectively and resolved promptly.
  • Supervise UAT process to identify and mitigate potential issues before any system enhancement is deployed, reducing the risk of post-implementation problems.
  • Optimize the UAT process by ensuring that it is conducted within the planned timelines.
  • Collect feedback from testers and end-users to refine the testing process and improve future UAT cycles.
  • Verify the UAT process adheres to the system and organization standards, ensuring compliance and reducing the risk of non-compliance issues.
  • Conduct regular internal reviews to identify potential non-compliance on process and system usage issues and proactively address them.

**Qualifications:**

  • Bachelor's Degree in business-related course and Information Technology, Computer Science, or a related field.
  • With 3-5 years of experience in a related field.
  • Familiarity with systems like FarEye, SAP, or Warehouse Management Systems (WMS).
  • Develop strategic plans, prioritize tasks based on urgency and importance, and maintain focus on critical deliverables.
  • Deliver training through various methods (in-person, virtual, or hybrid) to ensure teams or individuals are well-versed in processes, systems, or tools.
  • Proficiency in mapping business processes and creating clear documentation to ensure consistency, standardization, and scalability.
  • Strong organizational skills to manage multiple projects, documents, and timelines, ensuring nothing falls through the cracks.
  • Experience in managing vendors and stakeholders to ensure they meet expectations and deliverables.

  • supervisor, training

    3 months ago


    Manila, National Capital Region, Philippines Qualfon Full time

    Job SummaryMain objectives and duties:1. Development of training evaluation tools and/or documentsReviews, develops/modifies, and implements standard training materials including presentations, handouts, manuals, monitoring/evaluation tool and other resource materials Assists the training manager in establishing training KPI Monitors and advises on training...


  • Manila, National Capital Region, Philippines 2GO Group Inc. Full time

    As an Operations System Supervisor, you will oversee the synchronization of Masters in Fareye with other systems for the EXPRESS business unit, ensuring accurate tracking of shipments and users. Key Responsibilities: Validate, consolidate, and submit master data to the FarEye team for upload in both UAT and production environments. Monitor and process...

  • Training Associate

    3 weeks ago


    Manila, National Capital Region, Philippines Power Mac Center Full time

    1. Performs the short term and long term plans to achieve Company's overall objectives.2. Ensures implementation of training programs through close monitoring of activities.3. Promotes excellent customer service. Handles internal and external customer concerns.4. Enhances and maintains productivity and effectiveness while ensuring strong commitment and high...

  • Systems Administrator

    4 weeks ago


    Manila, National Capital Region, Philippines Phil-Data Business Systems, Inc. Full time

    System AdministratorDuties and ResponsibilitiesInstall and configure software and hardwareManage SCCM servers and other technology toolsSet up accounts and workstationsMonitor performance and maintain systems according to requirementsTroubleshoot issues and outagesEnsure security through access controls, backups and firewallsUpgrade systems with new releases...

  • Training Supervisor

    4 weeks ago


    Manila, National Capital Region, Philippines Millennial Zeal Technology Corporation Full time

    Job Responsibilities:Develop and deliver product training using face-to-face, digital, and blended learning techniques.Collaborate with the Training Manager to create and update training programs, materials, and assessment tools.Prepare and customize scripts for field staff during product launches, sales promotions, and corporate events.Track training...

  • Supervisor, Training

    4 weeks ago


    Manila, National Capital Region, Philippines Conduent Business Services Philippines, Inc. Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...


  • Manila, National Capital Region, Philippines Deltek Systems (Philippines), Ltd. Full time

    Position Responsibilities :This person will provide direct functional support to users across a wide variety of applications, help identify opportunities to improve our financial systems, and participate in projects to implement those solutions.Provide on-going application support directly with the users to troubleshoot core applications and processes as...

  • site supervisor

    1 month ago


    Manila, National Capital Region, Philippines SHIMIZU-FUJITA-TAKENAKA-EEI JOINT VENTURE Full time

    PRIMARY PURPOSE We are looking for a competent Site Supervisor to coordinate operations and oversee workers at construction sites. Site Supervisor will be the point of reference of both workers and supervisors, a key person for the completion of a project. A Site Supervisor has a solid background in the field. Your leadership skills and your extensive...

  • Training Specialist

    4 weeks ago


    Manila, National Capital Region, Philippines Tenet Global Business Center, Inc. Full time

    of ResponsibilitiesFacilitate comprehensive new hire training for local and global learnersDevelop training curricula and materialsConduct training needs analysis for performance outliers in OperationsProvide coaching and feedback to new hires and performance outliersEnsure process mastery and effective training delivery with governance for new business...

  • Systems Associate

    1 week ago


    Manila, National Capital Region, Philippines DHL Express (Philippines) Corporation Full time

    About usDHL Supply Chain is the world's leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.DHL Supply Chain offers specialist, proven expertise within the...

  • Engineering Supervisor

    3 months ago


    Manila, National Capital Region, Philippines EEI Corporation Full time

    Duties and Responsibilities:Prepares technical requirements/construction methodologies and preliminaries based on scope of work.Conducts time and motion study in every aspect of civil works activities to improve productivity.Identifies and quantifies manpower, materials and equipment utilization.Monitors and evaluates productivity and progress...


  • Manila, National Capital Region, Philippines Wamrus Trading, Inc. Full time

    Job Summary: The Facilities and Maintenance Supervisor oversees and manages the maintenance activities of the mall, supervises construction projects, and coordinates daily maintenance tasks to ensure the mall's safety and functionality. The ideal candidate will have proven experience as a Facilities and Maintenance Supervisor or in a similar role,...


  • Manila, National Capital Region, Philippines Kareila Management Corporation (S&R Membership Shopping) Full time

    Job descriptionWe are searching for a reliable, deadline-driven construction supervisor to oversee construction crews at our company. The construction supervisor's responsibilities include recruiting new crew members, monitoring performance and making recommendations for improvement, as well as educating all staff on safety. You should ensure that projects...

  • Systems Engineer

    1 week ago


    Manila, National Capital Region, Philippines CBRE GWS IFM PHILS. CORP. Full time

    Systems Engineer18867910-Oct-2024Corporate SegmentFull-timeDigital & Technology/Information TechnologyMakati City - National Capital Region - PhilippinesJOB SUMMARYA full-time permanent Systems Engineer is required working for the world's leading Commercial, Industrial and Residential real estate company. You will be responsible for supporting our Global...

  • Warehouse Supervisor

    13 hours ago


    Manila, National Capital Region, Philippines Tosot Philippines Corporation Full time

    Warehouse Supervisor needed to oversee daily operations, manage inventory, and ensure efficient delivery of goods. **Job Responsibilities:** Supervise warehouse staff and daily activities. Manage inventory levels and system inventory. Ensure efficient delivery of goods. Evaluate and report on warehouse productivity. ...


  • Manila, National Capital Region, Philippines Hyundai Motor Philippines Inc. Full time

    Job Description: Enhance Technical Training structure to dealer's service personnel Produce Certified up to Master technicians for the Hyundai Dealer Network to achieve quality service and total Customer SatisfactionPerform quarterly Performance Evaluation of In-house trainer, foreman and TechnicianSupervised the New Dealer Training AssistanceLead the Dealer...

  • System Administrator

    1 month ago


    Manila, National Capital Region, Philippines Expand Force IT Solutions Inc. Full time

    The System Administrator's purpose is to maintain the servers, computer systems, hardware & software, printers & scanners and other peripherals of the clients, ensuring that they run smoothly and providing technical support and advice to computer users by answering calls and/or emails.Benefits to this position include:Work-From-Home throughout the duration...


  • Manila, National Capital Region, Philippines BroadPath Global Solutions Inc. Full time

    BroadPath is seeking a highly motivated and results-oriented Bilingual Quality Analyst Supervisors to join our team.The Bilingual Quality Analyst Supervisor is responsible for overseeing the quality assurance process. This role involves supervising a team of quality analysts, ensuring that customer interactions are monitored and evaluated according to...


  • Manila, National Capital Region, Philippines Private Advertiser Full time

    Job Summary:The Revenue Cycle Management (RCM) Training Manager is responsible for designing, developing, and implementing comprehensive training programs to enhance the efficiency, knowledge, and skills of the revenue cycle team. This role ensures that all staff members are properly trained in revenue cycle management processes, including billing,...

  • Purchasing Supervisor

    2 weeks ago


    Manila, National Capital Region, Philippines Marina Square Properties Inc. Full time

    About the roleAs a Purchasing Supervisor, you will play a vital role in ensuring the smooth and efficient operation of our bustling gaming and hospitality business in Metro Manila. Reporting to the Procurement Manager, you will be responsible for overseeing all purchasing activities, from sourcing and negotiating with suppliers to managing inventory levels...