Application Support Administrator

3 weeks ago


Manila, National Capital Region, Philippines Essilor Shared Services Philippines Incorporated Full time

DUTIES AND RESPONSIBILITIES:

Be responsible for the overall operation of a unit providing application management services to the client. Providing analysis, troubleshooting and resolving problems. Understand SQL terminologies and job functions, including the ability to interpret SQL queries and understand their purpose and output Executing SQL scripts and other Ad-hoc Request. Proficiency in MS Office for data analysis and reporting. Basic understanding of software development and deployment processes. Be proactive and propose improvements that will enhance team effectiveness and efficiency. Enthusiasm and willingness to progress within a functional environment. Participating in conference call with clients. Primary Technical abilities: Graduate of Computer Science, Information Technology or any IT related field.At least 2-3 years of working experience. Secondary Technical abilities:A technical, logical thought process Excellent problem-solving skills and attention to detail. An ability to stick to strict deadlines Ability to work independently and collaboratively in a team environment Strong attention to detail BEHAVIOR ABILITIES:
  1. Self-motivated, eager to learn in the IT profession.
  2. A Team player, must be able to work with people within and outside of the IT department.
  3. Customer service oriented.
  4. Excellent communication skills, verbal and written. English speaking is mandatory.
  5. Ability to analyze and synthesize situations and understand the business constraints.


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