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Application Support

2 months ago

Manila, National Capital Region, Philippines Straive Full time
Job Title: Application Support Specialist

We're seeking a skilled Application Support Specialist to join our team. As a key member of our support team, you will be responsible for ensuring the smooth operation of our business applications.

  • Key Responsibilities:
  • Troubleshoot and resolve technical issues related to application performance
  • Provide user support and maintain application performance
  • Collaborate with team members to improve service delivery

Required Skills:

  • Technical Expertise:
  • Proficiency in various technologies to manage and support applications
  • Ability to write and understand SQL queries for database management and troubleshooting
  • Experience with Java and Python for application development and debugging
  • Knowledge of IT Service Management (ITSM) and IT Infrastructure Library (ITIL) practices
  • Understanding of Agile methodologies

Personal Qualities:

  • Strong communication skills to explain technical issues clearly
  • Ability to work collaboratively with users and team members

This role requires a unique blend of technical expertise and excellent communication skills to ensure effective support and continuous improvement of business applications.

We offer a competitive compensation package and a dynamic work environment. If you're a motivated and detail-oriented individual with a passion for technology, we encourage you to submit your application.