Customer Loyalty Member IV

2 months ago


Taguig, National Capital Region, Philippines ING Full time

Key responsibilities:

Supervise and execute the daily collateral management process in a timely and accurate manner to meet ING's obligation under the legal documentary framework such as CSA, GMSLA & GMRAResolve margin disputes with counterparties (GMRA and GMSLA) and escalate margin disputes after careful analysis and failed collateral settlements to expert team in Amsterdam;Interact externally with counterparties (risk managers and traders) and internally with several disciplines;Review processing procedures and propose improvements to increase efficiency.Prepare and send interest/fee statements to counterparties at the start of the monthCalculate and negotiate monthly interest/fees on any collateral given or heldReview and approve collateral moves and monthly interests booked by Junior processorsCreate and send reports and any other approved ad hoc requestsProvide assistance to junior members through one on one coaching and trainingTake on Chapter Lead tasks and activities as needed

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