Hospital Liaison Officer
4 weeks ago
Key Responsibilities:
- Ensure proper monitoring of member confinements in accredited medical facilities.
- Attend to member queries, concerns, and complaints in a timely manner.
- Stay updated on current regulations and policies affecting medical services.
- Maintain company spiels and lines to entice members to approach for benefit inquiries and concerns.
- Visit admitted members to discuss coverage and benefits.
- Monitor daily member progress charts to know member needs and current medical condition.
- Assist members during discharge by checking hospital charges and professional fees to maximize benefits.
- Build and maintain good rapport with hospital administrators, HCDs, and iCare-accredited doctors.
- Assist in creating and organizing processes to ensure alignment with company policies on Health & Safety, Quality Assurance, Marketing & Brand Management, and Risk & Integrity Management.
- Ensure proper gatekeeping and utilization management through determination of member status, benefit coverage, and maximum available limit prior issuance of LOAs.
- Distribute service evaluation survey forms and ensure targeted confidence level and margin of error is met on a monthly basis.
- Receive comments, suggestions, and feedback and collate survey results.
- Assist the Provider Management Division by increasing the roster of accredited medical facilities, updating records of physicians, and coordinating with medical facilities for payment or follow-ups.
- Work with internal and external leaders in areas affecting department operations.
- Contribute to creating processes for Medical Audit and ensure proper application.
- Participate in current process review and development of new and/or revised work processes, policies, and procedures.
- Submit reports relative to duties and responsibilities.
-
Customer Service Liaison
1 month ago
Iloilo City, Western Visayas, Philippines Gratitude Philippines Full timeGratitude Philippines is seeking a highly skilled and dedicated individual to fill the role of Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service and support to our clients in the healthcare industry. **Key Qualifications:**• A minimum of 2 years of college education (with at least 72...
-
Customer Service Liaison
1 month ago
Iloilo City, Western Visayas, Philippines TASQ Staffing Solutions Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at TASQ Staffing Solutions.Key ResponsibilitiesProvide exceptional customer service to clients through voice and non-voice support channels.Handle client concerns and issues in a professional and timely manner.Work collaboratively with internal teams to resolve client...
-
Customer Service Liaison Officer
3 days ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeEteam Workforce Private Corporation is seeking a highly skilled and motivated Customer Service Liaison Officer to join our team. This role involves providing exceptional customer service, resolving issues efficiently, and ensuring overall customer satisfaction.We offer a competitive salary of up to $31,000 per annum, depending on experience and...
-
Front Desk Officer
3 weeks ago
Bacolod City, Western Visayas, Philippines TahjNsdmm Management Full timeWe are seeking a highly skilled and experienced Concierge to join our team at Ayala Malls Capitol Central in Bacolod. As a Concierge, you will be responsible for providing exceptional customer service to our guests, responding to their inquiries, and resolving any issues that may arise.Key Qualifications:At least 4 years of experience in hospitality or a...
-
Hospitality Assistant
3 days ago
Cebu City, Central Visayas, Philippines TahjNsdmm Management Full timeWe are looking for a highly skilled and experienced Concierge to join our team at Tahj/Nsdmm Management. This is an excellent opportunity for someone who is passionate about providing exceptional customer service and wants to work in a dynamic and fast-paced environment.Location: Cebu City, PhilippinesStarting Salary: PHP 13,000 - 14,000 per monthTo be...
-
Customer Service Liaison
3 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeEducational Background:College Graduate (with or without experience)Senior High School GraduateCompleted at least 2 years of college (4 semesters with no back subjects for HS OLD curriculum graduates)Experience Requirements:1. 18 months of BPO experience in Travel, Telco, or Technical Support (or a combination of these) is a mandatory requirement.2. For...
-
Concierge - Ayala Mall Property in Bacolod
1 month ago
Bacolod City, Western Visayas, Philippines TahjNsdmm Management Full timeJob Title: Concierge - Ayala Mall Property in BacolodWe are seeking a highly skilled and experienced Concierge to join our team at Ayala Malls Capitol Central in Bacolod. As a Concierge, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and memorable.Key Responsibilities:Provide warm and...
-
Customer Service Representative
3 days ago
Bacolod City, Western Visayas, Philippines TahjNsdmm Management Full timeWe are seeking a skilled and experienced Customer Service Representative to join our team at Ayala Malls Capitol Central in Bacolod.About the RoleThis is an exciting opportunity for a customer-focused individual who can provide exceptional service to our guests.As a Customer Service Representative, you will be responsible for ensuring that all guests have a...
-
Administrative Officer
3 weeks ago
Cebu City, Central Visayas, Philippines Interactech Solutions Inc. Full timeJob Summary: We are seeking an experienced Facilities Coordinator to join our team at Interactech Solutions Inc. The ideal candidate will have a strong background in administrative services, with a focus on ensuring the safe, secure, and well-maintained facilities. This role will involve monitoring and processing necessary requirements related to business...
-
Marketing Liaison
1 month ago
Cebu City, Central Visayas, Philippines Interactech Solutions Inc Full timeJob Description and QualificationsWe are seeking a highly skilled Marketing Officer to join our team at Interactech Solutions Inc. The ideal candidate will have a strong background in marketing and excellent communication skills.Key Responsibilities:Collaborate with our team to identify suitable influencers aligned with our brand.Bachelor's degree in a...
-
Lounge Attendant
1 month ago
Cebu City, Central Visayas, Philippines TahjNsdmm Management Full timeTahj/Nsdmm Management is seeking a skilled Lounge Attendant to join our team. Responsibilities: * Provide exceptional customer service to guests * Maintain a clean and organized lounge area * Assist with administrative tasks and events * Utilize excellent communication and interpersonal skills * Proficient in office software and phone...
-
Customer Service Liaison
3 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Full timeNeksjob Support RoleAt Neksjob, we provide top-notch customer service, and we're looking for a skilled Support Interaction Officer to join our team. As a Support Interaction Officer, you'll be the first point of contact for our customers, responding to their inquiries, troubleshooting issues, and providing solutions to their problems.Key...
-
Customer Service Liaison
1 month ago
Cebu City, Central Visayas, Philippines Interactech Solutions Inc. Full timeJOB TITLE: Customer Service Representative JOB SUMMARY: As a key member of our team at Interactech Solutions Inc., the Customer Service Representative plays a vital role in ensuring that our clients and customers receive exceptional support and service. This individual will be the primary point of contact for clients, providing timely and effective...
-
Senior Client Liaison
3 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob SummaryWe are seeking an exceptional Senior Client Coordinator to join our team at TASQ Staffing Solutions. In this role, you will utilize your analytical and problem-solving skills to deliver exceptional client experiences.Key ResponsibilitiesCollaborate with clients to understand their needs and develop effective solutionsProven ability to work...
-
Senior Construction Management Specialist
6 days ago
Mandaue City, Central Visayas, Philippines Rider Levett Bucknall Inc. Full timeAbout UsRider Levett Bucknall Inc. is a global company with affiliations and offices in 80 countries across four continents: Oceania, Asia, EMEA, and America. In the Philippines, it is the first Quantity Surveying and Project/Construction Management company to be certified by an ISO body for establishing a Quality Management System in its operations.We...
-
Customer Service Representative
3 weeks ago
Cebu City, Central Visayas, Philippines TahjNsdmm Management Full timeTahj/Nsdmm ManagementLounge Attendant Job Description:Job Title: Lounge AttendantWe are seeking a highly skilled and experienced Lounge Attendant to join our team at Tahj/Nsdmm Management. The ideal candidate will have a strong background in hospitality and customer service, with excellent communication and interpersonal skills.Key Responsibilities:Welcome...
-
Customer Service Representative
3 weeks ago
Cebu City, Central Visayas, Philippines TahjNsdmm Management Full timeConcierge and Lounge Attendant OpportunityTahj/Nsdmm Management is seeking a highly skilled and enthusiastic Concierge and Lounge Attendant to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Provide warm and...
-
Reservation Coordinator
3 days ago
Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full timeAt Staff Outsourcing Solutions, we offer a competitive salary package to our Hospitality Operations Specialist, with an estimated annual compensation of $35,000.00 in the Cebu Business Park area.About the JobThis role is responsible for managing reservations, ensuring customer satisfaction, and conducting quality assurance tests to maintain the highest...
-
Quality Assurance Specialist
1 month ago
Cebu City, Central Visayas, Philippines Southwestern University, Inc. Full timeQuality Assurance OfficerSouthwestern University Medical Center is seeking a highly organized and detail-oriented Quality Assurance Officer to join our team.Key Responsibilities:Plan, execute, and oversee inspections and testing of incoming and outgoing products to ensure quality conformance to specifications and quality deliverables.Assist operations and...
-
Appointment Coordinator
2 weeks ago
Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full timeMain Responsibilities:As an Appointment Setter for Staff Outsourcing Solutions, you will be responsible for generating outbound sales calls, lead qualification, and appointment setting for travel accounts. You will work closely with customers to understand their needs and provide solutions to meet their requirements. Your primary goal is to establish strong...