Customer Service Representative
1 month ago
We are seeking a skilled and experienced Customer Service Representative to join our team at Ayala Malls Capitol Central in Bacolod.
About the RoleThis is an exciting opportunity for a customer-focused individual who can provide exceptional service to our guests.
As a Customer Service Representative, you will be responsible for ensuring that all guests have a positive experience while visiting our mall. You will be the first point of contact for guests and will be responsible for handling their queries, concerns, and issues.
You will work closely with other teams to resolve any issues that may arise and ensure that our guests receive the best possible service.
RequirementsTo be successful in this role, you will need:
- A degree in Hospitality, Hotel Management, or Tourism Management (or related field)
- At least 4 years of experience in a customer-facing role, preferably in a hotel or retail environment
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficient in office software and phone systems
You should also have a strong understanding of customer service principles and practices.
What We OfferWe offer a competitive salary package, including:
- An estimated monthly salary of PHP 12,000 - PHP 14,000
- Ongoing training and development opportunities to help you grow your career
- A supportive and collaborative work environment
- The opportunity to work with a dynamic and forward-thinking company
We are committed to providing a safe and inclusive workplace for all our employees. If you are passionate about delivering exceptional customer service and are looking for a new challenge, please apply today
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