Patient Assistant Specialist

1 week ago


Manila, National Capital Region, Philippines Satellite Office Full time

Job summary: Comply with NDIS regulations, monitor and evaluate compliance, identify and mitigate risks, and ensure high standards of service delivery in a role that creates an environment of hope, dignity, and opportunity.

This role is critical in ensuring Danny Met Sally meets NDIS compliance requirements and standards. Responsibilities include:

  • Monitoring and evaluating compliance with regulations
  • Identifying and mitigating risks
  • Ensuring high standards of service delivery
  • Working closely with internal stakeholders
  • Acting as a Danny Met Sally ambassador
  • Providing open, honest, and respectful feedback
  • Being a supportive and reliable team member
  • Effectively managing conflict
  • Demonstrating strong interpersonal and communication skills

Daily tasks include:

  • Ensuring compliance requirements are met during onboarding
  • Assisting with onboarding administration and obtaining compliance documents
  • Conducting internal audits and assessments
  • Reporting on compliance and recommending strategies
  • Investigating departmental compliance issues and developing corrective action plans
  • Ensuring adherence to industry regulations, laws, and standards
  • Managing and maintaining the SharePoint environment

Organisational requirements include:

  • Understanding and adhering to organisational policies and procedures
  • Working in accordance with Danny Met Sally Code of Conduct and NDIS Code of Conduct
  • Consistently demonstrating company values, vision, and mission
  • Completing required organisational and employment reporting and documentation

Requirements:

  • Previous experience in an administrative role highly regarded
  • Knowledge of NDIS regulations and standards highly desirable
  • Strong knowledge of systems and programs
  • Exceptional communication and stakeholder engagement abilities
  • Knowledge of office admin support, systems, and procedures

Danny Met Sally is a company that aims to create an environment of hope, dignity, and opportunity. The company values include:

  • Integrity: Honest, trustworthy, and respectful
  • Empathy: Understanding every person's specific situation and environment
  • Creativity: Providing solutions and thinking outside the square
  • Inspire: Looking for every opportunity to inspire and live the purpose
  • Bold: Advocating for people's rights and being confident, courageous, and accountable
  • Mindfulness: Being attentive to the needs of clients


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