Patient Assistant Specialist
4 weeks ago
Job summary: Comply with NDIS regulations, monitor and evaluate compliance, identify and mitigate risks, and ensure high standards of service delivery in a role that creates an environment of hope, dignity, and opportunity.
This role is critical in ensuring Danny Met Sally meets NDIS compliance requirements and standards. Responsibilities include:
- Monitoring and evaluating compliance with regulations
- Identifying and mitigating risks
- Ensuring high standards of service delivery
- Working closely with internal stakeholders
- Acting as a Danny Met Sally ambassador
- Providing open, honest, and respectful feedback
- Being a supportive and reliable team member
- Effectively managing conflict
- Demonstrating strong interpersonal and communication skills
Daily tasks include:
- Ensuring compliance requirements are met during onboarding
- Assisting with onboarding administration and obtaining compliance documents
- Conducting internal audits and assessments
- Reporting on compliance and recommending strategies
- Investigating departmental compliance issues and developing corrective action plans
- Ensuring adherence to industry regulations, laws, and standards
- Managing and maintaining the SharePoint environment
Organisational requirements include:
- Understanding and adhering to organisational policies and procedures
- Working in accordance with Danny Met Sally Code of Conduct and NDIS Code of Conduct
- Consistently demonstrating company values, vision, and mission
- Completing required organisational and employment reporting and documentation
Requirements:
- Previous experience in an administrative role highly regarded
- Knowledge of NDIS regulations and standards highly desirable
- Strong knowledge of systems and programs
- Exceptional communication and stakeholder engagement abilities
- Knowledge of office admin support, systems, and procedures
Danny Met Sally is a company that aims to create an environment of hope, dignity, and opportunity. The company values include:
- Integrity: Honest, trustworthy, and respectful
- Empathy: Understanding every person's specific situation and environment
- Creativity: Providing solutions and thinking outside the square
- Inspire: Looking for every opportunity to inspire and live the purpose
- Bold: Advocating for people's rights and being confident, courageous, and accountable
- Mindfulness: Being attentive to the needs of clients
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