Patient Assistant Specialist

1 month ago


Manila, National Capital Region, Philippines Satellite Office Full time

Job Summary: Ensure NDIS compliance and drive quality service delivery within the Danny Met Sally framework.

The role plays a critical part in maintaining high standards of service delivery within the NDIS framework. Key responsibilities include monitoring and evaluating compliance with regulations, identifying risks, and escalating strategies to mitigate non-compliance.

**Key Responsibilities:**

  • Monitor and evaluate compliance with NDIS regulations and standards
  • Identify and escalate compliance risks
  • Work closely with internal stakeholders to maintain high standards of service delivery
  • Conduct internal audits and assessments to identify compliance risks
  • Report on compliance and provide recommendations for improvement
  • Investigate departmental compliance issues and develop corrective action plans
  • Ensure adherence to industry regulations, laws, and standards
  • Manage and maintain the SharePoint environment
  • Perform other administrative duties as required

**Organisational Requirements:**

  • Understand and adhere to organisational policies and procedures
  • Work in accordance with Danny Met Sally Code of Conduct and NDIS Code of Conduct
  • Consistently demonstrate company values, vision, and mission
  • Complete required organisational and employment reporting and documentation
  • Contribute to a safe and healthy workplace
  • Demonstrate problem-solving skills and promote a positive work environment

**Requirements:**

  • Previous experience in an administrative role
  • Knowledge of NDIS regulations and standards
  • Strong knowledge of systems and programs
  • Exceptional communication and stakeholder engagement abilities
  • Knowledge of office admin support, systems, and procedures
  • Commitment to providing exceptional customer service
  • High level attention to detail and problem-solving skills


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