Fraud and Claims Representative
3 days ago
In this role, you will:
Support and capture all pertinent information from customers about their claimsConduct research and provide updates on status of new and existing claimsIdentify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claimPerform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environmentReceive direction from team lead and escalate questions and issues to more experienced rolesInteract with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers Required Qualifications:6+ months of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationCompleted 2nd year college Desired Qualifications:1+ year of experience in banking and financial services or equivalent is preferred but not required. Job Expectations:Must be amenable to work in shifting schedules, which includes graveyard, weekends and holidaysMust be open to split day-offs/ rest daysMust be amenable to work in McKinley, TaguigMust be willing to support voice function-
Head of Claims Administration
2 weeks ago
Manila, National Capital Region, Philippines Simpletpa Full timeAs the Head of Claims and Customer Service (CS) for Discover ASO Corp. aka SIMPLeTPA, he/she is primarily responsible to assure claims are managed within the specific plan guidelines and charges for claims services are reasonable and customary. In order to perform this role in an efficient manner, the Head of Claims and Customer services will be integral...
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Compliance & Fraud Senior Analyst
2 weeks ago
Manila, National Capital Region, Philippines TTEC International Full timeIndustrial Relations & Employment Law (Legal) Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Compliance & Fraud Analyst working remotely in The Philippines, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are...
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Manila, National Capital Region, Philippines Shopee Full timeThe SeaMoney team enables and drives innovation by providing a range of financial products and services, including its mobile wallet, ShopeePay, to both individuals and SMEs. Its mission is to better the lives of individuals and businesses in the region with financial services through technology. SeaMoney is a part of Sea Limited, a leading global consumer...
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Member Services Representative
1 week ago
Manila, National Capital Region, Philippines Imagenet Phils., Inc. Full timeApply Today Don't delay, qualified candidates will be reviewed on a rolling basis. Job Description: Member Services Representative (Healthcare)Position Overview:Join our team as a Member Services Representative (Healthcare), where you will play a crucial role in taking member services calls in relation to policy management, benefits and claim inquiries. You...
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Technical Support Representative I HelpDesk L1)
1 month ago
Manila, National Capital Region, Philippines FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...
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Technical Support Representative I HelpDesk L1)
2 weeks ago
Manila, National Capital Region, Philippines FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...
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Technical Support Representative I HelpDesk L1)
4 weeks ago
Manila, National Capital Region, Philippines FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...
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PHRN Insurance Voice Representative
2 weeks ago
Manila, National Capital Region, Philippines MetaHealth Full timeAs a PHRN Insurance Voice Representative, you will be the frontline of our insurance company, providing exceptional customer service and support to our clients. Your primary responsibility will be handling inbound and outbound calls, addressing inquiries, resolving issues, and providing information regarding insurance policies, claims, and related services....
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Customer Service Specialist
2 weeks ago
Manila, National Capital Region, Philippines J.P. Morgan Philippines Full timeOpportunity Expired JPMorgan Chase & Co. is hiring for the role of Customer Service Specialist. The Customer Service Specialist is responsible for providing outstanding service to our customers by providing timely resolutions to their queries. They will correspond with our customers through inbound/outbound calls regarding transactions on their accounts such...
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Admin Associate
2 weeks ago
Manila, National Capital Region, Philippines ICA Insurance and Surety Services Full timeResponsible for supporting both the claims and underwriting functions. This role involves coordinating the processing of insurance claims and assisting senior underwriters in evaluating new and renewal applications. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to work effectively in a dynamic...
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Healthcare Representative
15 hours ago
Manila, National Capital Region, Philippines Tenet Global Business Center, Inc. Full timeJob Description:Conducts appropriate account activity on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved, sent to Legal, ordisputed. Responsible for maintaining inventory on desks with no backlog. Ensure daily productivity...
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Medical Biller
5 days ago
Manila, National Capital Region, Philippines Care Solutions and Outsourcing Corp. Full timeDutiesPosting of charge payment and downloading ERA/EOBInvestigating and appealing denied claims. Ability to correct denial claims with correct information and resubmit claims.Perform A/R of each insurance.Checking patient benefits and insurance eligibilityQualification:Proven work experience as a medical billerKnowledgeable with US Healthcare...
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HMO Coordinator
3 days ago
Manila, National Capital Region, Philippines Jade Solutions and Management Services Full timeLiaise for the day-to-day administration of Health Plan, Insurance Coverage and Dental ProgramReport and monitor receipts of additions/deletions, covering endorsements, billing, membership IDs from the Principals, Dependents, and Extended DependentsFile and monitor the status of claims filed for reimbursement by members after pre-adjudication of claims and...
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Technical Support Representative II
2 weeks ago
Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full timeTechnical Support Representative II page is loaded Technical Support Representative II Apply locations Manila time type Full time posted on Posted 3 Days Ago job requisition id R79481 This position is under the LexisNexis Risk Solutions Operations. LexisNexis Risk Solutions is a leader in providing essential information that helps customers across all...
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Billing Representative
4 days ago
Manila, National Capital Region, Philippines Tenet Global Business Center, Inc. Full timeJob Description:Responsible for processing accounts and working with designated payors to ensure proper reimbursement.Responsible for all aspects of follow-up and collections, including making telephone calls, and accessing payer websites. Identify issues or trending and provide suggestions for resolution. Accurately and thoroughly documents the pertinent...
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operations supervisor ar follow-up call center
2 weeks ago
Manila, National Capital Region, Philippines MED-METRIX INTERNATIONAL PH-I, INC. Full timeDescriptionWe are looking for a dedicated and supportive Supervisor to coach and motivate our team. The supervisor will be responsible for hiring and training call center representatives, ensuring they are well prepared for their roles. This role requires strong analytical skills and the ability to act as a resource. ResponsibilitiesOrganize, direct, and...
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operations supervisor ar follow-up call center
2 weeks ago
Manila, National Capital Region, Philippines MED-METRIX INTERNATIONAL PH-I, INC. Full timeDescriptionWe are looking for a dedicated and supportive Supervisor to coach and motivate our team. The supervisor will be responsible for hiring and training call center representatives, ensuring they are well prepared for their roles. This role requires strong analytical skills and the ability to act as a resource. ResponsibilitiesOrganize, direct, and...
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Account Officer
2 weeks ago
Manila, National Capital Region, Philippines Prudential Guarantee and Assurance, Inc. Full timeResponsible for soliciting and handling of business of assigned accounts for the company by establishing business relationship with producers/clients.Assists in designing comprehensive insurance packages needed by potential clients Develops and maintains personalized service to clients, brokers and agents through frequent communication and visitations...
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Revenue Cycle Manager
2 weeks ago
Manila, National Capital Region, Philippines MicroSourcing Full timeAccounts Receivable/Credit Control (Accounting) With over 9,000 professionals across 11 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.Revenue Cycle Manager, be 100% YOU with MicroSourcingA Revenue Cycle Manager is expected to:Manager is responsible for managing the Insurance Accounts...
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Sales Representative/ Account Manager
2 weeks ago
Manila, National Capital Region, Philippines Microdata Systems And Management, Inc. Full timeAccount & Relationship Management (Sales) Candidate must possess at least a Bachelor's/College DegreePreferably 1-4 Yrs Experienced Employees specializing in Sales/Business Development or equivalent.Experience in IT, ICT and/or AV Sales is an advantage but not required.DUTIES & RESPONSIBITIES:Conducts sales calls and/or sales visits to client to strengthen...