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Branch Administrator
4 months ago
JOB DETAILS
Management & Operational Support
Inform teams of commercial issues and risksBuild relationships with customers and assist with finance-related queriesManage RDO and after-hours roster, support onboarding, and project setupPerform ad hoc administrative duties Contract Compliance Ensure compliance with customer documentation and manage portals for QA Execution Support planning, scheduling, and completion of maintenance worksIssue POs and provide reception support as required Business Planning Implement strategies aligning with TS goals and financial KPIsMaintain operational workflow processes and communicate with stakeholders Policies, Procedures & Tools Support DMM compliance and business reporting regimes People & Culture Support a culture of accountability, collaboration, and continuous improvement Qualifications: 5+ years in service contract administration/management or similar business environment Experience with financial ERP systems (e.g., SAP/JDE) advantageousStrong relationship-building skills with stakeholders Proven technician trade scheduling and work allocation experience · Experience in fast-paced, dynamic environments Skills & Knowledge High computer literacy, advanced in Microsoft Excel and WordExcellent communication, interpersonal, and initiative skillsStrong time management, problem-solving, and analytical abilitiesCompetent in report writing and providing effective communicationAttention to detail and proactive in collaborative work Personal Attributes Strong problem-solving skills and solution-oriented Ability to work independently and as part of a team Accountability for personal output and quality Proactive communication and professional phone manner