Client Relations Associate

1 month ago


Manila, National Capital Region, Philippines United Coconut Planters Life Assurance Corp (Cocolife) Full time

Responsible in ensuring compliance to all documentary including reportorial requirements of the accounts (renewal business) and assist in effectively managing accounts to increase customer retention Responsible in assisting the Client Relation Executives in the proper administration of the accounts' benefits and in the delivery of superior service

A. Ensure strict compliance to all pertinent documents as required by the Compliance and Audit requirements

B. Assist the Client Relation Executives in monitoring renewal timeline and account management process

C. Recommends improvement and efficiency on marketing processes and procedures based on market/industry practice

MINIMUM QUALIFICATION

-College degree, any IT, Business or Medically Allied course

-Experience in sales in Healthcare/Group Medical Insurance and Customer Service is preferrable

-With above average written and verbal communication skills Excellent presentation skills Proficient in the use of word processor, spread sheet and presentation software

-With pleasing personality, preferably female

-Open for fresh graduates



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