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client relations associate

3 months ago

Manila, National Capital Region, Philippines Visa to America Full time

Responsibilities and Duties:

Interact with clients to clearly understand their requirements and provide appropriate services.Maintain frequent communication and follow-up with clients.Organizing regular meetings and handle client communications.Analyze and resolve client concerns in timely and professional manner.Provide excellent client support and ensure client satisfaction.Escalate and discuss complex client issues with management for resolutions.Follow company standards and ensure high quality and productivity.Work with cross functional teams to address client requests and inquiries.Maintain high level of professionalism and competence when dealing with clients.