Verifications Specialist

3 weeks ago


Manila, National Capital Region, Philippines Cisive Philippines Inc. Full time

The Verifications Specialist supports the organization by ensuring inventory levels are addressed on a daily basis through diligent and effective lead closure. The Verification Specialist will focus on adjudicating cases based on knowledge of client specifications and Fair Credit Reporting Act (FCRA) guidelines by applying thorough, analytical measures to ensuring leads are closed in accordance with the organizational service levels. Applies detail-oriented and critical thinking skills to ensure quality control and inventory levels are met daily.

The candidate must be willing to WORK ONSITE in Quezon City, following a NIGHT SHIFT schedule.

Responsibilities:

Review and release leads to clients using knowledge of FCRA, client matrices, and Cisive policy. Review disclosures if applicable and apply advanced FCRA knowledgeUtilize keen sense of detail to ensure lead reporting is consistent and accurate. Ensure lead notes are clear, concise and without error.At the discretion of management, actively participate in the dispute process by performing work or depending upon complexityNote missing requirements in the internal case notes if any documents are missingEnsures processes meet applicable Federal guidelines and requirementsReview work produced by vendors and support team to ensure accuracy. Maintain confidentiality and exhibit reliable attendance in accordance with organizational and departmental policies.Proactively address inventory levels on a daily basis through coordination and communication with leadership. Will accommodate/take minimal calls Requirements: Minimum 2-3 years experience in a similar role requiring strong analytical performanceGraduate of any 2-year or 4-year course, preferred; or has at least completed 2 years of collegeExcellent computer skills – MS Word, Excel and Internet.Must have strong time management skills, the ability to multi-task and work at a fast pace.Excellent attention to detailStrong written and verbal communication skillsAbility to partner effectively with a variety of business partnersReceptive to coaching and feedback, focusing on building self-development areas
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