gaming operation control

3 days ago


Manila, National Capital Region, Philippines Leekie Enterprises Inc. Full time

Responsibilities:

Monitor and provide support for gaming operation.Troubleshoot any issue related to the games including but not limited to the operation area and customer / customer support complaints.Create and update ticket on any issues that require resolution on the ticketing system.Communicate and coordinate with all related department regarding any relevant gaming activities.Monitor and assure the integrity of the gaming operation.Provide training for Gaming Operation Control trainee.Assist the GOCO Supervisor, Senior Gaming Control & Support Supervisor and GOCO Officer with any assigned task. Requirements


•Graduate of BS Information Technology or any related course


•Indonesian Citizen based in Philippines.


• Ability to write routine reports and correspondence.


• Fluent in English and Bahasa (written & oral)


• Computer skills: basic personal computer skills including electronic mail, microsoft office, spreadsheet, etc.


• Ability to interpret a variety of instructions furnished in written, oral or diagram form.


• Ability to work in a team as well as independently and under pressure.

Our benefit programs include:

• Healthcare

• Monthly & yearly Compensation, Innovative and relevant training

• Good working environment and atmosphere, Team building activity



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