Director for Solutions Design

2 weeks ago


Taguig, National Capital Region, Philippines Ubiquity Full time

Full time

Add expected salary to your profile for insights

We are seeking a dynamic pre-sales professional who excels at scoping and positioning our call center people-as-a-service and technology offerings to meet the needs of prospective Ubiquity customers.

The ideal candidate will drive sales opportunities into commercial and enterprise deals and grow the services revenue for new clients. As a motivated and experienced self-starter, you will educate prospects about our vision and partner with internal teams to lead strategy and support sales efforts of our BPO services. You will collaborate with Account Executives (AEs), Operations, IT, our People team, and Legal to develop winning proposals and statements of work (SOW) that deliver desired outcomes and ensure the successful use of Ubiquity services.

Responsibilities:

Collaborate with account executives and operations teams to position Ubiquity services across the entire customer lifecycle to potential customers.

Map customer business objectives and use cases to the correct implementation package(s).

Drive functional and technical discovery to create and negotiate Statements of Work (SOW) and change orders that deliver desired customer outcomes.

Engage with Legal to develop all client-facing agreements.

Present implementation, optimization, and managed services recommendations and proposals.

Collaborate with our partners to ensure successful outcomes.

Promote, educate, and position our offerings as best-in-class.

Expand and grow business relationships with new clients and the internal Ubiquity Sales team.

Execute plans to increase service offerings, promote exposure, and identify key market opportunities and growth areas.

Maintain product and service expertise across the Ubiquity portfolio, including call center services, technology, and ancillary professional services.

Requirements:

5+ years of experience in call centers, consulting firms, or global BPOs.

Strong experience in assessing organizational needs, designing solutions, and implementing initiatives.

Proven ability to advise clients and deliver solutions for transforming customer experiences and operational environments.

Excellent business acumen and a focus on performance excellence.

Strong communication skills, both verbal and written, with the ability to present complex concepts clearly to various stakeholders.

Ability to work in a high-pressure environment and maintain a positive demeanor.

Exceptional organizational and time management skills.

Passion for leading in a fast-paced, collaborative environment.

Keen attention to detail and a drive to optimize procedures.

Proficiency in Microsoft Office applications (intermediate to advanced).

Your application will include the following questions:

How many years of project management experience do you have?

Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150+ brands and counting.

What we do.

Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150+ brands and counting.

Show more

Perks and benefits

Medical

Miscellaneous allowance

Loans

Group Life Insurance , Profit Shares, Tenure-linke

Don't provide your bank or credit card details when applying for jobs.

#J-18808-Ljbffr
  • Design Director

    2 weeks ago


    Taguig, National Capital Region, Philippines Edenspiekermann AG Full time

    Design Director (initiative application)As an ambitious design consultancy we collaborate with our clients and see our work together as a partnership. We aim for high quality standards while staying humble. We are unconventional. Sometimes a detour is the fastest way to the goal. We are constantly striving to improve. We leave our comfort zones and grow...

  • Solutions Designer

    2 weeks ago


    Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Functions:The role will be responsible for the following:Product Solutions Designer/Managers are responsible for the development and delivery of new products and services as well as improvements to existing products and servicesManage the product design and development team, create processes and mechanisms to enable to the team to supportThey are key members...


  • Taguig, National Capital Region, Philippines Initiative Full time

    WHO WE AREWe are IPG Mediabrands, a CLIENT-FIRST, CONSULTING-LED, COMMUNITY-DRIVEN group of 13,000 media and marketing specialists in over 130 countries on a mission to ensure our clients win in the marketplace. In 2007, Mediabrands or MB was born in the global arena under the parent company InterPublic Group (NYSE: IPG) which is currently headquartered in...


  • Taguig, National Capital Region, Philippines Prime Manpower (A ManpowerGroup Licensee) Full time

    The Solutions Design Lead is responsible in providing direction, inputs, and sign-off on technology projects which can affect the different business-technical domains. He needs to ensure the overall integrity of IT solutions, have knowledge of existing systems landscape, and align with the company's overall systems strategy and any applicable IT standards....


  • Taguig, National Capital Region, Philippines Association For Institutional Research Full time

    eAIR is the newsletter of the Association for Institutional Research (AIR). From its start in October 1987 to today, eAIR remains one of the most important tools for providing news to the higher education community.Create a free account or update your communication preferences to receive the eAIR newsletter.Introducing the skills needed for a strong...

  • Solutions Design Lead

    2 weeks ago


    Taguig, National Capital Region, Philippines Sun Life Full time

    Product Management & Development (Information & Communication Technology) The Solutions Design Lead is responsible in providing direction, inputs, and sign-off on technology projects which can affect the different business-technical domains. He needs to ensure the overall integrity of IT solutions, have knowledge of existing systems landscape, and align...

  • Solutions Design Lead

    2 weeks ago


    Taguig, National Capital Region, Philippines Sun Life Full time

    Product Management & Development (Information & Communication Technology) Full time Add expected salary to your profile for insights The Solutions Design Lead is responsible in providing direction, inputs, and sign-off on technology projects which can affect the different business-technical domains. He needs to ensure the overall integrity of IT...

  • Creative/Art Director

    2 weeks ago


    Taguig, National Capital Region, Philippines Comrise Global Solutions Full time

    Job ResponsibilitiesLooking for a Designer for sales pitches – microsite form for company proposalsHaving Designer mastery – Graphic designer, can use PowerPoint, UX/UI designer, create an interactive PPT in InDesignNot just designing, but creating a visual conceptual visual story for the proposalsCreate concept board to present with the stakeholdersA...

  • Managing Director

    2 weeks ago


    Taguig, National Capital Region, Philippines Carelon Global Solutions Philippines Full time

    Managing Director for Operations SupportJob Description:Reporting to the Country Head, this position will be a key member of the senior executive team at Carelon Global Solutions, responsible for driving, implementing and communicating the Operations Support strategy.The Managing Director for Operations support will be tasked to lead the Workforce...

  • Managing Director

    2 weeks ago


    Taguig, National Capital Region, Philippines Ninja Van PH Full time

    Managing Director - Taguig, Philippines, Pilipinas - Carelon Global Solutions PhilippinesManaging Director for Operations SupportJob Description:Reporting to the Country Head, this position will be a key member of the senior executive team at Carelon Global Solutions, responsible for driving, implementing and communicating the Operations Support strategy.The...


  • Taguig, National Capital Region, Philippines Sutherland Full time

    Full time Add expected salary to your profile for insights This position requires a strategic leader capable of designing training content, driving innovation, and managing multiple projects. The role involves creating and delivering training content across different methodologies using ADDIE, developing training assessments and objectives using BLOOM's...


  • Taguig, National Capital Region, Philippines Comrise Global Solutions Full time

    The Cloud Solutions Architect (SA) is responsible for cloud solutions sales and providing on-cloud services to customers. The SA supports key public cloud or hybrid cloud projects through analyzing and gathering customer business scenarios, providing solution design, and ensuring that the solution is deliverable, replicable, and competitive. The SA ensures...


  • Taguig, National Capital Region, Philippines Carelon Global Solutions Philippines Full time

    The Director of Operations is responsible for planning and monitoring the day-to-day running of business to ensure smooth progress. The Director of Operations is responsible for planning and monitoring the day-to-day running of business ensuring all business objectives are met/exceeded.They must develop long-term operational strategies, working closely with...


  • Taguig, National Capital Region, Philippines Circa Logica Group Full time

    Art Direction (Advertising, Arts & Media) Analyze and understand a brief with marketing and strategic understanding.Conceptualize creative ideas, concepts, and solutions for clients.Design brand materials for clients (including logo design, typography, color, campaign keys visuals, brand books, web layout design, print production/publication, social media...


  • Taguig, National Capital Region, Philippines Carelon Global Solutions Full time

    Account & Relationship Management (Sales) Responsible for overseeing a team of Learning Experience Designers in building business-aligned, integrated learning solutions using a variety of techniques and tools that engages its target audience and ensures effective transfer of knowledge and skills. Ensures a successful implementation of high-quality...

  • Art Director

    2 weeks ago


    Taguig, National Capital Region, Philippines Combined Movers Inc Full time

    Qualifications:Proven working experience as Art DirectorHands on experience with logo design, typography, color, print production, image selection, video and filmProficient use of InDesign, Photoshop, Illustrator or other visual design and wire-framing toolsProficient use of Premiere, FinalCut Pro, or DaVinci ResolveDemonstrable graphic design skills with a...

  • Art Director

    2 weeks ago


    Taguig, National Capital Region, Philippines Mothership Creative Innovations Advertising Inc. Full time

    ART DIRECTORScope of Work:Key responsibilities are as follows:· Create designs, concepts, and sample layouts based on knowledge of layout principles and aesthetic design concepts in line with the requirements of the clients as discussed with the Creative Team.· Ensures that requirements of the client are fully incorporated with the design concept in...

  • Account Director

    2 weeks ago


    Taguig, National Capital Region, Philippines Ninja Van PH Full time

    The Account Director is responsible in helping Business Leaders by spearheading key projects for brands within the business group-accounts, creative and planning partners.The Account Director shall ensure that all requirements and processes are accomplished and complied to in all assigned projects and brands. He/She shall work with the Business Lead and...


  • Taguig, National Capital Region, Philippines TVP Human Resource Consulting Inc. Full time

    Job Responsibilities:1. Responsible for the company's brand and visual design of company-related products.2. Responsible for website page design, icon design, image processing, content creation, website operation, and interactive design of the company's office and intelligent electronic products.3. Responsible for the company's independently developed...


  • Taguig, National Capital Region, Philippines IPG Mediabrands Full time

    WHO WE AREWe are IPG Mediabrands, a CLIENT-FIRST, CONSULTING-LED, COMMUNITY-DRIVEN group of 13,000 media and marketing specialists in over 130 countries on a mission to ensure our clients win in the marketplace. In 2007, Mediabrands or MB was born in the global arena under the parent company InterPublic Group (NYSE: IPG) which is currently headquartered in...