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Pricing Manager
2 weeks ago
SupportNinja is a new kind of BPO. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.
As a Ninja, you are guaranteed a culture dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.
What does a day in the life as a Pricing Manager look like?- Lead pricing data projects that support the overall strategy and vision of the Revenue organization
- Coordinate with BDEs and senior staff in other departments in interpreting individual proposal requirements, revising estimates based on input received from these departments, and preparing the price narrative
- Develop standard pricing detail templates for all service lines and geographies
- Work with Sr Manager, Revenue Strategy on developing and implementing new and innovative pricing models and templates as well as review and improve current models
- Track and report pricing for existing clients
- Leverage various internal/external data sources, analyses, analytics, and financial reporting to provide ongoing refinement of pricing strategies
- Conduct analysis on historical Revenue and pricing data and present data visualizations and summaries to Revenue leaders
- Coordinate with cross functional teams and stakeholders, driving and creating deliverables
- Proven data analysis experience and pricing experience (ideally 2-3 years working with pricing architecture or in a strategic pricing/revenue management function, 2 years in data analysis and reporting)
- 2+ years experience with outsourcing/BPOs/Call Center
- Strong experience with Excel/Google Sheets - VLOOKUPs, PIVOT tables and working with large sets of data
- Strong analytical & problem-solving skills, having a process mindset with the ability to make connections and create solutions for problems or issues with multiple variables
- Strong presentation and communication skills – with exceptional aptitude for learning quickly and ability to communicate technical concepts to a wide range of stakeholders
- Strong project management skills and adaptability -- able to manage multiple projects/tasks with tight timelines and last-minute changes
- Must be authorized to work in the Philippines
Ninja Perks and Benefits
Competitive compensation
Adherence to government-mandated benefits
Retirement Savings Program with Company Matching
Life Insurance
HMO on day 1
Paid time off, birthday leave
Bonus and incentive plans
Opportunities for skills training and personal and professional development
Beautiful office space
Disclaimer: The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.
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