Support Ambassador

2 weeks ago


Cebu City, Central Visayas, Philippines TDCX Philippines Full time

Job Highlights:

  • Health insurance coverage from day one
  • Comprehensive health benefits for dependents
  • Employee Assistance Program and Mental Health Consultations
  • Fast career progression and endless opportunities for growth

Do you dream of a fulfilling career that allows you to excel and accomplish more? Unleash your full potential at TDCX, a renowned and rapidly expanding BPO firm.

Collaborate with globally admired brands alongside an exceptional and diverse team.

Create a sense of belonging, be at your best, and commence your journey to fulfilling your potential.

Top reasons to join TDCX:

  • Competitive salary and perks, along with performance incentives
  • Excellent medical, insurance, and social security benefits
  • Modern and efficient work environments
  • Interactive events and appreciation initiatives
  • Robust training and career development schemes
  • A supportive environment to thrive professionally
  • Convenient location with easy access to public transportation
  • Receive guidance and mentorship from industry experts
  • Part of a global organization, recipient of numerous industry accolades

Role Overview:

As a Support Ambassador, you will collaborate with our Largest Online Booking Account to provide exceptional customer service via phone and email channels.

You will serve as the primary contact point to address and resolve customer inquiries.

Desired Profile:

  • Completed a minimum of 2 years in college
  • At least 6 months of solid BPO experience (international voice account)
  • Proficient in verbal and written English
  • Positive, self-driven, and enthusiastic
  • Willingness to work in rotational shifts (morning, mid, & night shifts)
  • Location: IT Park, Cebu City


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