Team Leader

We're currently seeking a Technical Support Representative to join our team at the Dumaguete and Ortigas SiteQualifications: Completion of at least 2 years in college Minimum of 1 year BPO experience Proficiency in technical troubleshooting, ranging from basic to advanced Strong values of honesty, goalorientation, and integrity Positive Can-Do Attitude...

Coordinates maximum coverage within the assigned group to ensure completion of daily tasksReviews processes for efficiency and makes process updates and improvements Creates and implements strategy to ensure performance objectives are metParticipates in the interviewing and hiring processProvides coaching and development feedbackIssues corrective...

SERVICE TEAM LEADER(1)-To be assigned in PAVIA IILOILOQUALIFICATIONS:MALE/FEMALE-Preferably a graduate of any 4 year course-With at least 1- 2 years supervisory experienceWith experience and knowledge in warehouse operations is an advantageGood communicator, computer literate and honest-Must be a team player with leadership skills and willing to handle male...

We are #Hiring for a Team Lead We empower our leaders as they are the foundation of our #ThriveTogether workforce. We rise, we work together, and strengthen each other as we grow. Our successful hire must deliver on the following tasks: Support Associates with their questions and inquiries Conduct refreshers and cascade updates to Associates Facilitates...

Sagility (formerly HGS Healthcare) combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions,...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims...

Supervise the performance of the team and guarantee the quality of the service. Prepare performance indicators (Kpi's) in Excel, Train the team on products, policies and procedures, as well as customer service best practices. Resolve issues and escalations, providing additional guidance and assistance to agents and seeking effective solutions.Must Have...

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely CanadianJoin Our Canadian-Inspired Team in Cebu: Embrace Excellence TogetherWho We Are:Welcome to ContactPoint 360, the world's fastest-growing global BPO.At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together. With 8 years of...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims...

Team Leader II (Utility Expense Management) Job Category: Team Leader Requisition Number: TEAML005519 Apply now Posted : May 30, 2024 Full-Time Hybrid Locations Showing 1 location Description SUMMARY The Team Leader II is critical in supporting and managing the team of Financial Account Managers I for both sites in Manila and Cebu who are responsible...

Cebu - PHI Ayala Corporate Center, 10th & 11th Floor Cebu Business Park Cebu City, PHI 6000, PHL Cebu - PHI Ayala Corporate Center, 10th & 11th Floor Cebu Business Park Cebu City, PHI 6000, PHL The Experience Center Team Leader IV is responsible for keeping team members motivated, managing KPIs and ensuring customers' needs are being met. This...

Responsibilities:Create an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingCandidate Qualifications:Proven Team Lead experience in lead Generation for at...

About the client:At G-Plans and FuturHealth, our Customer Service Team is dedicated to delivering an unparalleled experience to our valued customers. Our mission is to embody excellence in service by providing swift, efficient, and comprehensive solutions. We strive to be the beacon of reliability, ensuring that every customer interaction is characterized by...

We are looking for a Team Lead to join our team and oversee, mentor, and inspire a team of customer service representatives who handle inbound and outbound calls, emails, and chats from clients and customers. You will be responsible for managing the team's performance, providing feedback and coaching, resolving issues and complaints, and ensuring customer...

Responsibilities:Attend to real-time needs such as, but not limited to, call escalations floor supportMonitor and control real-time scores in order to satisfy the needs of the program, clients, customers and agentsCommunicate and teach updates or system issues to ensure agents have the tools they need to maximize productivity and motivate continual...

JOB SPECIFICATIONAs a Team Leader, you will be responsible for guiding, monitoring, and leading one of our teams. Your role involves motivating team members and fostering positive communication to achieve company goals.JOB DESCRIPTIONCommunicate company goals clearly to the team.Oversee day-to-day operations.Delegate tasks and set deadlines.Monitor team...

Operations Team Leader oversees day to day operations and functionality of a workgroup by providing guidance and instructions.Job Duties:Ensure products are safely handled, stored, arranged properly and located correctly in accordance with location coding system defined for the storage area.Order operators on efficient methods and procedures to ensure load...

The Quality Assurance Team Leader holds a key position within the customer support department and reports directly to the Quality Assurance Manager. This leadership role is instrumental in ensuring the delivery of exceptional customer service and maintaining adherence to stringent quality standards. The Quality Assurance Team Leader oversees a team of...

Must be a graduate of Finance or Business-related course is preferred.• Software and/or multifamily property management experience required.• With at least 3 years or more related work experience as a leader.• Proven leadership abilities to lead projects and teams successfully.• Must be wailing to work in a fixed night shift schedule • Must be...

Operations Team Leader (Assistant Manager) - Pioneer Insurance Account (Cebu) Supervisors/Team Leaders (Call Centre & Customer Service) Drive overall performance and manage the process. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process...