BPO Telco Team Manager

Finance Services Team Lead | DAYSHIFT | BGC TaguigAs a Team Leader, your role is vital in keeping our customers and employees happy and contributing to our organization's growth and success.As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for...

Quality Assurance Manager Strong BPO US Healthcare experienceStrong BPO US Healthcare experience in any kind or line of business process (e.g. claims, clinical appeals ,billing, benefits eligibility but preferably RCM, UMR and prior authorization experience) and strong six sigma knowledge is an advantageCan start asap. can work onsite. amenable working the...

#CONDUENT_PASAY is hiring for LOCAL TELCO ACCOUNTApply now & get hired over the phoneBe part of the growing company across various country. We care about your safety in this time of health crisis, so we make our recruitment process convenient for you QUALIFICATIONS:Good Communication SkillsNO BPO EXP NEEDED30-35 wpm typing skillsCompleted at least 2yrs in...

#CONDUENT_PASAY is hiring for LOCAL TELCO ACCOUNTApply now & get hired over the phoneBe part of the growing company across various country. We care about your safety in this time of health crisis, so we make our recruitment process convenient for you QUALIFICATIONS:Good Communication SkillsNO BPO EXP NEEDED30-35 wpm typing skillsCompleted at least 2yrs in...

Responsibilities:Managing Team PerformanceImprove team performance on Customer Experience metrics (Resolution and CSAT) through call listening, behavioral coaching and setting effective action plans.Address Team level variation through targeted coaching for outliers and involving on Continuous Improvement activitiesAccomplish weekly deliverablesAddress team...

Help Desk & IT Support (Information & Communication Technology) Full time Add expected salary to your profile for insights *Position / Title: Manager, IT Service Desk SPOC (Manila)*Reporting line (job level): Head of Global IT Service Desk*Main purpose of the position: Managing the IT Service Desk team in Manila, which is the Single Point of Contact (1st...

CSR for Telco Account - Up to 23kYour day-to-day tasks:Handling incoming calls from customersResolving customer inquiries and requests promptlyEnsuring timely and appropriate handling of customer requestsUsing client-based tools for customer managementProviding top-notch service in a friendly, confident, and knowledgeable mannerRequirements:12 to 23 months...

The Account Manager will oversee key client accounts, ensuring services are delivered successfully and align with client expectations. This role requires strong relationship-building skills, a thorough understanding of client needs, and effective collaboration with internal teams to meet client objectives. The ideal candidate will have a proven track record...

Wrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data transparency,...

Job Description:Leading and accompanying change processes to streamline and optimize workflow and create more efficiencies.Manage local team of Accountants in Manila, including annual performance appraisals.MonitorandensuretheOPEXfinancialresultmonthlyclosingtimelinesaremet.ManagevesselOpexbook.Involve in invoice registration process, forwarding to...

PHRN license Team Lead strong healthcare background and clinicalCompany: BPO-services Company Description:Customer Interaction: Handle inbound and outbound customer calls, emails, and chats with professionalism and empathyIssue Resolution:Address customer concerns, troubleshoot problems, and provide effective solutions to ensure a positive customer...

Are you ready to lead a team to new heights? As our Operations Manager, you'll drive the pulse of our freight forwarding operations, ensuring precision, efficiency, and unparalleled service delivery across borders.YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HMO with 10K medical reimbursementAdditional HMO coverage for your family + dental...

Bachelor's Degree in Psychology or Human Resources.At least 1-2 years of working experience in the related field is required for this position.Candidate must have a BPO background.Must be experienced in handling different HR facets.Must be willing to work onsite at UN Avenue, Manila.

Premier BPO is looking for a Workforce Manager in Eastwood, Quezon City. (ASAP)The Workforce Manager is responsible for managing volume and staffing to ensure optimal performance through continuous interaction with stakeholders with the intent of achieving target metrics and business objectives.Serve as the primary point of contact on workforce management...

USRN ManagerPrimary Responsibilities Sets team direction, resolves problems and provides guidance to members of own team May oversee work activities of other supervisors Adapts departmental plans and priorities to address business and operational challenges Influences or provides input to forecasting and planning activities Product, service or process...

Management (Information & Communication Technology) We are looking for an IT Manager to be responsible for and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. Supervise the implementation and maintenance of our company's computing needs.The successful candidate will have...

Add expected salary to your profile for insights Preference: Brings over 2 years of sales expertise from a BPO company. Expertise in B2B Negotiation and sales closing. Duties and Responsibilities:Strategic Planning Develop and implement sales strategies. Analyze market trends and competitors. Leadership and Management Lead and motivate the sales team....

Sales & Account Manager: Earn Php 35K-50K + HMO for 2 Dependents Account & Relationship Management (Sales) Acquire BPO is an award-winning outsourcer providing contact center and back-office services with a vision to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to...

The Senior Team Manager is responsible for managing the team and the accounts they support. The role will take full ownership of supervising, managing, and motivating team members on a daily basis. Successful candidates will perform functions like:Team Management: Manage a team of recruiters with the aim of providing professional and personal mentoring,...

College Graduate / Post Graduate.Head Count : 2 ( 1 Manager Transitions & 1 Sr Mgr Transition)· 10+ years in the BPO industry with at least 3 years of experience in end-to-end transitions for contact center set-up· Program Management experience of a small to medium size engagementLocation : MOASalary: Manager - 120K PHP Sr Manager - 170K PHPmust have done...