![Access Healthcare Services Manila, Inc.](https://media.trabajo.org/img/noimg.jpg)
Training Specialist for BPO Healthcare
2 weeks ago
Nursing - General Medical & Surgical (Healthcare & Medical)
Access Healthcare is looking for an experienced Training Specialist for our Clinical accounts.
- Facilitates virtual and in-person new hire, upskill, recursive, skill enhancement, knowledge update and compliance training sessions
- Facilitates and attends train the trainer sessions, as needed
- Sends daily attendance, training and class endorsement reports
- Creates, updates and maintains class training dashboards
- Tracks and inputs trainee assessment and performance data
- Performs skill, knowledge and behavior coaching sessions, as needed
- Creates upskill, recursive and knowledge update curriculum, modules and assessments, as needed
- Creates and uploads weekly product knowledge tests and reports completion and adherence reports
- Provide insights and recommendations to curriculum, course or content updates
- Performs root cause analysis, documents insights and creates recommendations and action plans on program KPIs and identified AFIs
- Attends and participates in Quality Team calibration calls, submits calibration forms
- Attends and participates in internal training and program calls, as needed
- Attends and participates in external training and program calls, as needed
- Processes and/or reviews cases as applicable and as required by the program
- Executes and completes all HR-related governance processes and documentation, as needed
- Sends requests for trainee logins, as applicable and as prescribed by the program
- Ensures timely and open communication with all partners, stakeholders and clients
- Provides operations floor support
- Responsible for and provides Process Practice/OJT floor support
- Drafts, creates and writes processes and procedures, as needed
- Performs peer training observations
- Keeps up-to-date and provides recommendations on training and facilitation trends and concepts
- Performs and completes ad hoc tasks and deliverables as assigned by training leadership
- Registered Nurse
- Minimum 2 years' training experience
- Full Time Work in Office
- Experience in coding, utilization review and denials management is a plus
- Extensive experience in training facilitation
- Solid grasp of the Adult Learning Theory and Kirkpatrick Model
- Experience in creating content, training material and other training collateral
- Experience in supporting multiple programs and/or lines of business
- Experience in creating knowledge checks and assessments
- Proficiency in Microsoft Office Applications
How many years' experience do you have as a Training Specialist?
How many years' experience do you have in the BPO industry?
Access Healthcare provides business process outsourcing and applications services, and robotic process automation tools to healthcare providers, payers, and related service providers. We operate from 19 delivery centers across 9 cities in the US, India and the Philippines, and our 11,000+ staff is committed to bringing revenue cycle excellence to our customers by leveraging technology, emerging best practices, and global delivery. Based in Dallas, we support over 300,000 physicians, serve 80+ specialties, process over $ 70 billion of A/R annually, and ascribe medical codes to over 30 million charts annually. To learn how Access Healthcare can help your organization boost its financial performance, visit
Access Healthcare provides business process outsourcing and applications services, and robotic process automation tools to healthcare providers, payers, and related service providers. We operate from 19 delivery centers across 9 cities in the US, India and the Philippines, and our 11,000+ staff is committed to bringing revenue cycle excellence to our customers by leveraging technology, emerging best practices, and global delivery. Based in Dallas, we support over 300,000 physicians, serve 80+ specialties, process over $ 70 billion of A/R annually, and ascribe medical codes to over 30 million charts annually. To learn how Access Healthcare can help your organization boost its financial performance, visit
Perks and benefits
Medical
Miscellaneous allowance
Insurance, Incoming Free Transport, 25 Paid Leaves
Don't provide your bank or credit card details when applying for jobs.
Researching careers? Find all the information and tips you need on career advice.
#J-18808-Ljbffr-
Clinical Training Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timeClinical Training Specialist | BPO Healthcare | Competitive Salary | Day-1 HMOAccess Healthcare is looking for an experienced Training Specialist for our Clinical accounts. Facilitates virtual and in-person new hire, upskill, recursive, skill enhancement, knowledge update and compliance training sessionsFacilitates and attends train the trainer sessions, as...
-
Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timeFull time Add expected salary to your profile for insights Accesshealthcare is looking for Experienced Credentialing / Enrollment Specialist to be part of our growing teamResponsibilities:Completion of Enrollment Activities (including, but not limited to, online applications, roster completion, CAQH, PDF applications needed to enroll a provider (physician...
-
Senior Training Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timeNursing - General Medical & Surgical (Healthcare & Medical) Facilitates virtual and in-person new hire, upskill, recursive, skill enhancement, knowledge update and compliance training sessionsFacilitates and attends train the trainer sessions, as neededSends daily attendance, training and class endorsement reportsCreates, updates and maintains class...
-
Healthcare Credentialing Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timeHealthcare Credentialing Specialist | Must have Credentialing Experience Medical Administration (Healthcare & Medical) Accesshealthcare is looking for Experienced Customer Service Representative to be part of our growing teamResponsibilitiesWork assigned Accounts Receivable accounts or denied claims accounts through the Access Healthcare or client's workflow...
-
Collections Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timeCollections Specialist | Healthcare BPO | Competitive Salary Package | Day-1 HMOAccess Healthcare is looking for a skilled and experienced Collections Specialist for Healthcare Insurance to join our dynamic team. If you have a background in handling patient collections or Self-Pay in a BPO environment and possess excellent communication and organizational...
-
Trainer/Training Specialist
2 weeks ago
Taguig, National Capital Region, Philippines RecruiterPH Full timePrimary Duties and Responsibilities: Ensure that training and assessments happen as per statutory requirements. Give feedback and coach trainees on key job capabilities. Update and develop content as per client and business requirements. Ensure that all relevant information is updated on to the MIS trackers regularly. Conduct regular TNA / TNI to ensure that...
-
Patient Collections Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timePatient Collections Specialist (Self-Pay) - PIONEER ACCOUNTAccesshealthcare is looking for a skilled and experienced Patient Collections (Self-Pay) Associate to join our dynamic team. If you have a background in handling patient collections in a BPO environment and possess excellent communication and organizational skills, we invite you to apply.Key...
-
Insurance Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Meta BPO Full timeInsurance Specialist - Virtual InterviewCompany: Meta BPO Company Description: MetaBPO: Elevating Business Outsourcing SolutionsMeta BPO is a dynamic outsourcing partner dedicated to revolutionizing business processes and enhancing operational efficiency. With a commitment to delivering exceptional services, we specialize in [mention specific services, e.g.,...
-
Training Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Infosys BPM Full timeTraining & Development (Human Resources & Recruitment) Full time Add expected salary to your profile for insights Are you ready to make an impact? Join Infosys BPM as a Training Specialist for our Financial Campaign in BGC and jumpstart your careerJob Responsibilities:1. Training Needs Analysis:• Ability to identify training needs accurately.• Ability...
-
Training Manager
2 weeks ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeQualifications: Must have at least 3 years of training managerial experience in handling a healthcare account in a BPO company Must be proficient in EnglishEducational background: At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate We prefer candidates residing in Manila or nearby provinces and...
-
Training Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Nezda Technologies Full timePosition: Training Specialist (Medical Field)Location: BGC, TaguigWork setup: On-siteWork Schedule: ShiftingJob Descriptions:The Training Specialist is responsible for developing, implementing and evaluating Shearwater Health training activities. Plans, assesses, organizes, coordinates, conducts and evaluates all SWH training programs and activities. These...
-
BPO Training Team Lead
2 weeks ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Title: Trainer Team Lead Company: BPO/Shared Services Industry Key Requirements: Graduate of any 4-year course 2 to 3 years experience as a Trainer Team Lead in BPO/shared services industry At least 3 years of training experience in soft skills and customer service At least 6 years BPO experience Experience with Training Needs Analysis, Curriculum and...
-
BPO Training Team Lead
2 weeks ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeKey Requirements:Graduate of any 4-year course. 2 to 3 years experience as a Trainer Team Lead in BPO/shared services industryAt least 3 years of training experience in soft skills and customer service. At least 6 years BPO experienceExperience with Training Needs Analysis, Curriculum and Course Design, and Content DevelopmentBasic working knowledge of Word,...
-
BPO Training Team Lead
2 weeks ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeKey Requirements:Graduate of any 4-year course. 2 to 3 years experience as a Trainer Team Lead in BPO/shared services industry At least 3 years of training experience in soft skills and customer service. At least 6 years BPO experience Experience with Training Needs Analysis, Curriculum and Course Design, and Content Development Basic working knowledge of...
-
Looking for BPO Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Neksjob Full timeDuties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:Must be at least High School Graduate With Good to Excellent Communication Skills With at...
-
Training specialist in medical coding
2 weeks ago
Taguig, National Capital Region, Philippines RSD Human Resource Management Consultancy Full timeThe Training Specialist is responsible for developing, implementing and evaluating Shearwater Health training activities. Plans, assesses, organizes, coordinates, conducts and evaluates all SWH training programs and activities. These include New Hire Training, Compliance Trainings, Refresher Courses, Specialty Trainings, Continuing Educations,...
-
BPO Trainer
2 weeks ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeA leading BPO in Taguig is looking for a Healthcare Trainer to join their team ASAPJob title: TrainerAccount: HealthcareWork set-up: Onsite, shiftingLocation: Market Market TaguigSalary: 30K-35KQualifications:Candidate must be a high school graduate, senior high school graduate, associate graduate, and/or college-levelCandidate must have one to two years of...
-
IJP - Training Specialist Global L&D
2 weeks ago
Taguig, National Capital Region, Philippines HelloConnect Inc. Full timeOrganization OverviewHelloFresh is on a mission to change the way people eat, forever. Since our 2011 founding inEurope's vibrant tech hub, Berlin, we have become the world's leading meal kit provider, deliveringto households worldwide in multiple countries.Our diverse employees are the heart and soul of our diverse, fast-paced, dynamic environmentwhere...
-
Country Head of Training
2 weeks ago
Taguig, National Capital Region, Philippines PM Consulting Full timeJob descriptionRole Title: AVP for Training Operations / Country Head of Training OperationsLine Manager: Global Head Training (US)Salary budget: up to 480k (including guaranteed 13th and 14th month pay)Allowance: 25kRole DescriptionThe resource would be part of a dynamic team which will be working with the other members of the Training, Operations, and the...
-
BPO Operations Manager
2 weeks ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full timeKey skills manger operations Healthcare domain Healthcare Operation PH Healthcare Minimum 2 years leadership role in BPO Healthcare Healthcare account BPO Healthcare.Functional Title: Operations Manager.Educational Background: B.S NursingQualifications: 8+ years of related experience or equivalent combination of education and experience required to include...