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BPO Trainer

3 months ago

Taguig, National Capital Region, Philippines Gratitude Philippines Full time

A leading BPO in Taguig is looking for a Healthcare Trainer to join their team ASAP

Job title: Trainer

Account: Healthcare

Work set-up: Onsite, shifting

Location: Market Market Taguig

Salary: 30K-35K

Qualifications:

  • Candidate must be a high school graduate, senior high school graduate, associate graduate, and/or college-level
  • Candidate must have one to two years of experience in healthcare account and Trainer role
  • Excellent communication skills, both in written and oral
  • Must be willing to work on a shifting schedule and work on-site in Market Market BGC

Essential Functions/Responsibilities:

  • Conducts the necessary training to all associates within the organization
  • Apply communications and training techniques to facilitate the appropriate use of knowledge resources in Allsec's business activities by coordinating and/or facilitating end-user learning sessions.
  • Maintain a relevant repository of re-usable communication and training material
  • Identify, coordinate and implement initiatives related to learning/knowledge and ongoing floor support
  • Performs Monitoring and provides feedback to the Management Team and to the Client
  • Participates and coordinates in Quality Calibration Sessions with the clients and the management team
  • Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet requirements and needs
  • Identify, coordinate and implement initiatives related to learning/knowledge and ongoing floor support
  • Adhere to all HIPAA guidelines and policies
  • Perform other projects and duties as required

Exciting benefits await you

  • Non-taxable allowance
  • HMO Coverage upon hire
  • Vacation Leaves up to 24 credits
  • Sick Leave Conversion
  • Group Accident Insurance

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Afternoon shift
  • Day shift
  • Night shift
  • Overtime
  • Rotational shift

Supplemental pay types:

  • 13th month salary
  • Overtime pay

Experience:

  • Trainer: 2 years (Preferred)
  • BPO: 2 years (Preferred)

Connect with me only if you are genuinely interested. WhatsApp/Viber or mail me your resumes at

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Application Question(s):

  • Do you have at least two years of experience in healthcare account and Trainer role?
  • Are you willing to work on a shifting schedule and work on-site in Market Market BGC?
  • What is your current salary? Are you comfortable with 35K PHP monthly salary?
  • Are you willing to join immediately? If not, how soon?

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