Analyst crm

2 weeks ago


Manila, National Capital Region, Philippines Hcl Technologies Full time

Generates and maintains all process related MIS data. Manages adhoc reporting requests and manages reporting for the team , Identify and track the unmeasured areas keeping and maintaining quality standards as per the defined quality norms,Innovation and Kaizen,Training and Self Development,Solution Mindset .

  • Complete assigned project responsibilities.
  • Respond to customer requests with in the defined time frame
  • Answer technical questions, solve technical problems, and suggest appropriate workarounds related to supported applications.
  • Actively participate in job related training
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