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Customer Service Support Associate
2 weeks ago
Handle incoming calls , chat and emails from customers regarding flight inquiries, reservations, changes, and cancellations.Provide accurate information to customers regarding flight schedules, fares, policies, and procedures.Assist customers in making flight reservations and bookings using the airline's reservation system.Process ticket sales and issue electronic tickets to customers.Handle payment transactions and ensure accuracy in billing and invoicing.Collaborate with other departments to resolve customer issues, such as rebooking flights, handling refunds, and resolving complaints.Proactively identify opportunities to enhance customer satisfaction and provide personalized assistance to meet individual needs.Engage with customers to gather feedback on their travel experiences and identify areas for improvement.Anticipate and address customer concerns or questions regarding travel restrictions, visa requirements, and COVID-19 protocols.Maintain up-to-date knowledge of airline policies, fare structures, and industry regulations to provide accurate and relevant information to customers.Keep detailed records of customer interactions, transactions, and ticketing activities to ensure efficient follow-up and resolution of issues.Provide support to customers at the airport ticket counter during peak travel periods or as needed.Assist in the coordination of group bookings and special promotions, ensuring exceptional service and attention to detail.Continuously seek opportunities to enhance the customer experience and promote customer loyalty through exceptional service delivery.
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Customer Service Support
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeCustomer Service Support , SPS Associate - T4, SP-SupportThe Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct...
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Customer Service Associate
5 days ago
Manila, National Capital Region, Philippines Amazon Operation Services Phils. Inc. Full timeThank you for your interest in becoming an Amazonian, we would like to welcome you to the world of career opportunities within our Customer Service. At Amazon, we value our customer above all and we are looking for the best associates to take care of a variety of clients. By applying to this position, you are going to be considered for one of the following...
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Customer Service Associate
7 days ago
Manila, National Capital Region, Philippines Amazon Operation Services Phils. Inc. Full timeOur mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why you'll find we approach things differently here. You won't be asked to read from a script or learn dialogue by heart. Instead,...
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Customer Service Associate
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeRole: Customer Service Associate (CSA) - SeasonalJob Type: Fixed-term (Seasonal), Full-timeLocation: Three E-com Center, MOA Complex, Pasay CityOur mission at Amazon is to be the Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy,...
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Manila, National Capital Region, Philippines Amazon Full timeCustomer Support Associate, Selling Partner SupportNote: Candidate must be authorized to work in Philippines without sponsorshipWorking Conditions:• Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.• 4 months training work onsite then hybrid for 2 months (total 6...
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Customer Service Associate
17 hours ago
Manila, National Capital Region, Philippines KIMSTORE ENTERPRISE CORP. Full timeA Customer Service Associate (CSA) plays a vital role in ensuring customer satisfaction and loyalty. They are often the first point of contact for customers, handling inquiries, complaints, and providing information about products and services. Here are key responsibilities, skills, and qualifications for a Customer Service...
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Associate Technical Engineer, Customer Support
2 weeks ago
Manila, National Capital Region, Philippines Finastra Full timeOverviewWhat will you contribute?Reporting to the Technical Support Manager, the Associate Technical Engineer, Customer Supportis the key interface between Finastra clients on one side and the organization on the other side, contributing to the overall delivery of software and services to ensure a world class customer experience. The holder of the role is a...
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Customer Service Associate
2 weeks ago
Manila, National Capital Region, Philippines The Alc Group Full timeCustomer Service Associate (Bank Teller) QUALIFICATIONS: Must be graduate of any business related course. Preferably with at least 1 year of customer service or bank teller related experience. But fresh graduates are welcome to apply. Must have good communication skills. Willing to start immediately. Willing to work in Manila Be part of our growing...
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Customer Support Associate
2 weeks ago
Manila, National Capital Region, Philippines Coral Full timeNot Pot is looking for an independent and autonomous customer support associate. This role is a critical part of our business, and this role is perfect for someone early in their career looking to join a growing startup.As a small, distributed team, we care deeply about building a culture around trust, diversity, and transparency (we know everyone says this,...
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Associate II, Customer Support
2 weeks ago
Manila, National Capital Region, Philippines Ingram Micro Philippines BPO LLC Full timeJob DescriptionIngram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world's largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global...
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Associate II, Customer Support
2 weeks ago
Manila, National Capital Region, Philippines Ingram Micro Philippines BPO LLC Full timeJob DescriptionIngram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world's largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global...
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Amazon Seller Support Associate
5 days ago
Manila, National Capital Region, Philippines INTELEGENCIA BPO LLC CORP. Full timePosition Description: Diverse Brands Support Associate, Amazon The Seller Support Associate acts as the primary interface between Diverse Brands Amazon Team and our vendors, providing phone and/or email support governed by internal service level agreements. The Seller Support Associate will be responsible for providing timely and accurate operational support...
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In manila
2 weeks ago
Manila, National Capital Region, Philippines Customer Service Representative Full timeCustomer Service RepresentiveHS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer:QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu, Insular Bldg. AyalaCebu, I.T park lahug apasCagayan de Oro, TeleperformanceDavao, TeleperformancePaid trainingFree...
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Sales Support Associate
17 hours ago
Manila, National Capital Region, Philippines Firefly Electric & Lighting Corp. Full timeRole: Sales Support AssociateGroup/Department/Division: Commercial - General TradeReports to: Sales Support Team LeaderJOB SUMMARY:The Sales Support Associate administers and coordinates all transactions with cross-functional teams, ensuring a smooth order-to-deliver process and excellent customer service to assigned accounts. MAJOR...
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Customer Service Representative
2 weeks ago
Manila, National Capital Region, Philippines Marie France Bodyline International, Inc. Full timeCustomer Service AssociateWe are looking for a motivated and enthusiastic Customer Service Associate to join our teamAs a Customer Service Associate, you will be responsible for providing support to our clients and providing a positive and top-quality customer experience. Job DescriptionProperly answers inquiries in all social media platforms and book...
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Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Marie France Bodyline International, Inc. Full timeCustomer Service AssociateWe are looking for a motivated and enthusiastic Customer Service Associate to join our teamAs a Customer Service Associate, you will be responsible for providing support to our clients and providing a positive and top-quality customer experience. Job DescriptionProperly answers inquiries in all social media platforms and book...
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Customer Service Associate
2 weeks ago
Manila, National Capital Region, Philippines The Medical City Full timeAt The medical City, we bridge the gap between Filipinos and health services. An ambitious mission, and to achieve it we need the bright minds of our country's young leaders. Young leaders who are willing to inspire a generation and take on the challenges we are faced today. The Medical City seeks to be the home of the world's best when it comes to...
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Customer Service Associate
3 weeks ago
Manila, National Capital Region, Philippines The Medical City Full timeAt The medical City, we bridge the gap between Filipinos and health services. An ambitious mission, and to achieve it we need the bright minds of our country's young leaders. Young leaders who are willing to inspire a generation and take on the challenges we are faced today. The Medical City seeks to be the home of the world's best when it comes to...
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Sagility Bridgetowne
2 weeks ago
Manila, National Capital Region, Philippines Customer Service Representative Full timePOSITION:CSR (VOICE)EDUCATIONAL ATTAINMENT:4 year course graduates with or without BPO experienceWORK EXPERIENCE:Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE:Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differentialHMO coverage for employee upon Day 1 and HMO...
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Technical Support Associate
5 days ago
Manila, National Capital Region, Philippines Foundever™ Full timeFoundever is an equal opportunity employer that values diversity and inclusion. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, marital status, veteran status or disability status. ABOUT USAs caring for customers becomes the differentiator that drives consumer engagement and spend, Foundever is advancing its...