Workforce Analyst

Roles and ResponsibilitiesCollecting & analyzing data to identify pattern, trends, and key performance indicatorsMonitors call volume & adjusts schedules to ensure consistent service is maintainedProviding recommendations, key insights, and solutions to resolve any staffing and volume concernsUpdating schedules to account for breaks, paid time off,...

Acquire BPO is an award-winning global outsourcer that provides contact center and back office services on behalf of multinational clients. They are committed to safety, flexibility, and innovation, striving to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. As a Workforce Planning Analyst, you will play a...

Posted 4 days ago and deadline of application is on 29 JunRecruiter was hiring 13 hours agoJob Description**Full JD to be sent to shortlisted candidatesSummary of Work Activities and Responsibilities:Under the supervision of the Workforce Management and Analytics Supervisor, the Workforce Management Analyst will assist in monitoring, reviewing, and analyzing...

Senior Resource Manager Position Purpose: The Senior Resource Manager is responsible for the planning and coordination of all production work as it pertains to reporting, service levels, production to pay and agent occupancies. The incumbent is responsible for lowering cost to the centers and increasing efficiencies to generate revenue. Additionally, the...

We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organisations to thrive in an age of constant change by building, reshaping, and optimising workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our...

Posted 10 days ago and deadline of application is on 5 JulRecruiter was hiring 8 hours agoJob Description• Performs real time management analysis and execution of plans.• Generate reports including variance of operational forecast to plan• Maintain a detailed record of activities, actions and impacts• Develop budget and call/contact volume/work...

Job Description:As an HR Analyst, you will play a crucial role in our HR shared services team, supporting various aspects of human resources operations on a global scale. Your responsibilities will include but are not limited to:Key Responsibilities:Utilize your expertise in global HR shared services to provide efficient and effective support to employees...

Press Tab to Move to Skip to Content Link The "PAC Shared Services" (PACSS) was transferred to the Manila Shared Services Center (MSSC) in 2016. Its mission is to accompany ICRC employees whose contract is subject to Swiss law (4,000 people) in their HR administrative requirements to ensure a smooth professional journey in the organization. It is comprised...

Customer Service Analyst (Returns) Mandaluyong City , Philippines Apply Now Internals Apply Here Share this job share to linkedin share to twitter share to facebook share by email About the role: Join our dynamic team as a Customer Service Analyst (Returns Process Improvement Specialist), where you will play a vital role in enhancing the customer...

Chevron Holdings Inc. (CHI) is a subsidiary and is a pioneer multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000 employees, CHI delivers business services and solutions in areas such as finance, human resources, procurement, sales and marketing support and information technology.Join our...

Helpdesk Analyst at Emapta Philippines | Prosple Philippines Search Jobs Search Employers Advice Top 100 Employers Forum Sign in Post job Home Employers Emapta Philippines Opportunities Emapta Philippines1, ,000 employeesOverview ApplyJobs & Opportunities 10 ExploreEvents Helpdesk Analyst Makati City Join Emapta's innovative team and experience the...

NL Business Lending AnalystBackground on what ING is about (Generic ING background): ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and...

Business Intelligence Analyst at VXI Global Holdings B.V. | Prosple Philippines Search Jobs Search Employers Advice Top 100 Employers Forum Sign in Post job Home Employers VXI Global Holdings B.V. Opportunities VXI Global Holdings B.V.#4 in Business Process Outsourcing1, ,000 employeesOverview ApplyJobs & Opportunities 3 ExploreGraduate Stories 1...

Data AnalystAs a Data Analyst based in Philippines, you will be part of the APAC Data & Analytics function. You will be primarily responsible for coordinating and delivering a range of critical business operation data tasks for the region. You will also be involved in delivering and maintaining reporting solutions to the region. You will undertake ad-hoc...

Tuesday, January 3, 2023 We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in...

Reconciliation Analyst at China Banking Corporation | Prosple Philippines Search Jobs Search Employers Advice Top 100 Employers Forum Sign in Post job Home Employers China Banking Corporation Opportunities China Banking Corporation#13 in Banking & financial services50, ,000 employeesOverview ApplyJobs & Opportunities 1 ExploreVideos 1 Events ...

About the role: Join our dynamic team as a Customer Service Analyst (Returns Process Improvement Specialist), where you will play a vital role in enhancing the customer experience by optimizing our returns process. Working closely with our Continuous Improvement Team in the UK, you will proactively identify opportunities to streamline our returns procedures...

2022 Technical Analyst 2-Support (SCIS) (Start ASAP)Opportunity Expired With more than 420,000 customers, and with deployments across a wide variety of industries in more than 145 countries, Oracle offers a comprehensive and fully integrated stack of cloud applications, platform services, and engineered systems. As a world leader in cloud solutions, Oracle...

Finance Analyst, Cash Applications page is loaded Finance Analyst, Cash Applications Apply locations Makati City, National Capital Region (Manila), Philippines time type Full time posted on Posted 2 Days Ago job requisition id R Total Number of Openings1Manages the collection of ordinary trade receivables from customers extended credit privileges.The...

Accounting Analyst (Gas Supply & Trading Team) - Midshift page is loaded Accounting Analyst (Gas Supply & Trading Team) - Midshift Apply locations Makati City, National Capital Region (Manila), Philippines time type Full time posted on Posted Yesterday job requisition id R Total Number of Openings1Manages the company's accounting services and processes....