Project Analyst

2 weeks ago

Makati City, National Capital Region, Philippines AMS Full time

We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organisations to thrive in an age of constant change by building, reshaping, and optimising workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 10,000+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity — and we're here to help you achieve it.

We are an equal opportunity employer who stands by our Diversity commitment. We encourage applications from all candidates and do not discriminate against race, religion, national origin, gender, physical or mental disability, or age.

The role of the Project Analyst is to provide support to the project managers, consultants and workstream leads for all I&T projects, including new implementation, transformations, significant internal projects, etc. The size, scope and complexity of projects vary based on the client engagements. The Project Analyst reports to the Manager (Consultant) and will engage with both internal and external stakeholders.

Key Responsibilities

  • Production of process & training documentation
  • Involvement and support in preparation for and facilitation of process discovery
  • Involvement & support with process challenge & design interventions
  • Coordination and delivery of training
  • Ensuring facilities and system(s) logistics/setups are complete
  • Supporting the operational stabilization period
  • Training plan and content design and delivery
  • Support coordination of UAT activities for technology/automation in the solution
  • Contribute to lessons learned
  • Contribute to account handover
  • Identify and communicate risks & issues to the Project Manager

Skills & Experience

Critical Knowledge, Skills and Experience

  • Extensive administrative experience supporting a range of deliverables, within a project environment.
  • Experience of directly engaging with end-clients, with the ability to influence internal and external stakeholders.
  • Excellent written and spoken English Language skills plus other languages as appropriate to the client-specific requirements.
  • Experience working to tight deadlines and supporting multiple deliverables / activities at any point in time.
  • Worked without direct supervision.
  • Ability to interpret information and summarize requirements effectively.
  • Strong analytical skills with a focus on data analysis, interpretation and problem solving.
  • Willing to work in the day, mid and shift schedule, as well as adhere to a hybrid work arrangement.

Desirable Knowledge, Skills and Experience

  • Experience using Microsoft SharePoint, Visio, Teams, PowerPoint & Project
  • Experience either in a recruitment team previously or for a consulting company.
  • Demonstrated ability to conduct basic statistical analysis (mean, medium, correlation and causation) to be leveraged when building process recommendations.
  • Strong understanding of AMS operations and service offerings, including RPO and CWS and the importance of client requirements.
  • Ability to create process documentation (i.e. guides, training manuals, process maps, etc.) with minimal input or amendments required by other members of the project team.
  • Ability to produce process documentation that is clear and conciseKnowledge of future trends in our industry, such as service offerings, robotics, artificial intelligence (AI), and recruitment marketing.

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