Workforce Planning Analyst

Posted 4 days ago and deadline of application is on 29 JunRecruiter was hiring 13 hours agoJob Description**Full JD to be sent to shortlisted candidatesSummary of Work Activities and Responsibilities:Under the supervision of the Workforce Management and Analytics Supervisor, the Workforce Management Analyst will assist in monitoring, reviewing, and analyzing...

Senior Resource Manager Position Purpose: The Senior Resource Manager is responsible for the planning and coordination of all production work as it pertains to reporting, service levels, production to pay and agent occupancies. The incumbent is responsible for lowering cost to the centers and increasing efficiencies to generate revenue. Additionally, the...

Roles and ResponsibilitiesCollecting & analyzing data to identify pattern, trends, and key performance indicatorsMonitors call volume & adjusts schedules to ensure consistent service is maintainedProviding recommendations, key insights, and solutions to resolve any staffing and volume concernsUpdating schedules to account for breaks, paid time off,...

Roles and ResponsibilitiesCollecting & analyzing data to identify pattern, trends, and key performance indicatorsMonitors call volume & adjusts schedules to ensure consistent service is maintainedProviding recommendations, key insights, and solutions to resolve any staffing and volume concernsUpdating schedules to account for breaks, paid time off,...

Coordinates with the Sales Department on issues and opportunities currently and expected to confront the operating units based on corporate directions, internal developments, market and other external forces.Evaluates and monitors marketing programs, investments, and budgets.Reviews existing products and markets and recommend alternative strategies that will...

Coordinates with the Sales Department on issues and opportunities currently and expected to confront the operating units based on corporate directions, internal developments, market and other external forces.Evaluates and monitors marketing programs, investments, and budgets.Reviews existing products and markets and recommend alternative strategies that will...

Position PurposeThe Workforce Management Team Manager is responsible for preparing weekly schedules of all contact channels and managing capacity planning forecasting for the project. They work closely with Operations, calling out volume patterns events. Workforce Management TM also responsible to optimize and automate MIS as well as responsible for RTA...

Workforce Management and Analytics Supervisor Posted 10 days ago and deadline of application is on 30 JunRecruiter was hiring a day agoJob Description**Full JD to be sent to shortlisted candidatesSummary of Work Activities and Responsibilities:Under the supervision of the Assistant Director for Organization Capability Development, the Workforce Management...

Posted 10 days ago and deadline of application is on 5 JulRecruiter was hiring 8 hours agoJob Description• Performs real time management analysis and execution of plans.• Generate reports including variance of operational forecast to plan• Maintain a detailed record of activities, actions and impacts• Develop budget and call/contact volume/work...

Workforce Services Associate ManagerManila | Mandaluyong | Taguig | Quezon City JOB DESCRIPTIONResponsibilities:The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and...

Tuesday, January 3, 2023 We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in...

We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organisations to thrive in an age of constant change by building, reshaping, and optimising workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our...

JOB DESCRIPTIONResponsibilities: The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. On boarding of new accounts in Location/Delivery Assurance...

Executive Search Firm Monroe Consulting Group Philippines is recruiting on behalf of a leading fashion and retail company. Our respected client is seeking Corporate Planning Analyst. This role will be assigned in Makati, Philippines.JOB SUMMARYReporting directly to the Corporate Planning Supervisor, the position is responsible for the preparation of...

Position Purpose: Essential Functions and Responsibilities:Updates, analyzes and matches FTL staffing/contact/performance levels. Proactively communicates with Resource Management/Operations and clients on any changes needed. Analyze historical and actual call arrival, AHT, shrinkage and attrition to create effective and accurate forecast. Create weekly,...

JOB DESCRIPTIONResponsibilities: The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. On boarding of new accounts in Location/Delivery Assurance...

So what does an IT Applications Analyst - BA do? Think of yourself as someone who works closely with Senior Applications Analysts and upper management to make sure that the scope and direction of each project is on schedule, as well as other departments for support and requirements analysis for our Ridiculously Awesome applicationsImagine yourself going to...

Senior Financial Analyst - Financial Planning & Analysis (GWAM Finance) page is loaded Senior Financial Analyst - Financial Planning & Analysis (GWAM Finance) Apply locations Quezon City time type Full time posted on Posted 4 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better...

Business System Analyst (Uncle John's)Job SummaryPlans and directs the analysis of complex business problems to be solved with automated systems by performing the following duties.Analyze production, inventory control, distribution, cost analysis, finance, marketing, human resources, and other business functions in order to develop new or modified...

As a Systems Analyst, you will hold a pivotal role in their Business Process Department, where your expertise will be instrumental in optimizing their enterprise resource planning systems. Your responsibilities will encompass architecting sophisticated solutions, fine-tuning processes, and leveraging cutting-edge technology to propel organizational...