Senior Collection Officer

2 weeks ago


Manila, National Capital Region, Philippines MicroSourcing Full time

Accounts Receivable/Credit Control (Accounting)

With more than 9,000 professionals across 11 delivery centers in the Philippines, MicroSourcing remains the country's largest provider of offshoring solutions.

Senior Collections Officer, be 100% YOU with MicroSourcing

As Senior Collection Officer is expected to

The primary responsibility of the Senior Collections Officer is to support the accounts receivable function across all related businesses and revenue streams. Duties include, but are not limited to, collecting outstanding amounts due, partnering with customers to efficiently resolve customer issues and maintaining accurate, timely accounts receivable ledger within the system.


• Customer setup and maintenance of the customer database in AP21

• Review and approval of all credit applications adhering to the guidelines provided by external credit insurers and internal process/timelines

• Accurate and timely processing and allocation of all customer payments, invoices, and credit notes issued

• Timely, consistent and structured approach to collecting amounts due using a process that is compliant with the business' debtor insurance policy and agreed process including but not limited to, Zelus, Belgravia

• Daily monitoring of accounts and weekly review of unallocated sales transaction report

• Accurate and timely reporting to the AR & Banking Team Leader around aged receivables and problem accounts

• Efficient resolution of customer invoicing or other credit request issues whilst ensuring compliance with internal systems and processes

• Develop and maintain positive and fair relationships with key customer accounts

• Support the AR & Banking Team Leader with any ad hoc requests from time to time as required

• Manage and respond to all Zendesk tickets in line with agreed SLA

• Maintain a professional approach to both verbal and written communication when liaising with all customer accounts

• Identification and implementation of improved processes and procedures

• Displays a positive attitude towards all staff

• Contributes positively in team meetings and discussions

• Ability to communicate with the team effectively

• Actively contribute to the company and the team's success

What it takes to be part of our team:


• Proven experience of at least 3 years in a similar collections role (required)

• Relevant industry experience (desired)

• Experience transacting within ERP systems

• Knowledge of banking, billing procedures and collection techniques

• Intermediate IT literacy

• American and Domestic Sport knowledge (desired)

Find a balance between work and life that fits you. Do what you do best with MicroSourcing

For more information, visit

*Terms & Conditions apply

Your application will include the following questions:

What's your expected monthly basic salary?

MicroSourcing is one of the leading offshoring and outsourcing solutions providers in the Philippines. Voted Best Non-voice Excellence Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career.

Our offices are located at Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center, and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment.

Visit and apply at one of our Career Hubs, Monday-Friday, 9AM-5PM with your updated resume and a valid ID:

Eastwood Career Hub - 6th Floor, 1880 Building, Eastwood City Cyberpark, Bagumbayan, Quezon City | Career Hub - 32nd Floor, Cyberscape Beta Building, Topaz Road, Ortigas Center, Pasig City | Complex Career Hub - Ground Floor, TwoE-com Center, Mall of Asia Complex, Pasay City | Career Hub - Upper Ground FLB Corporate Center, Cebu Business Park Mabolo, Archbishop Reyes Avenue, Cebu City, 6000 Cebu

MicroSourcing is one of the leading offshoring and outsourcing solutions providers in the Philippines. Voted Best Non-voice Excellence Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career.

Our offices are located at Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center, and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment.

Visit and apply at one of our Career Hubs, Monday-Friday, 9AM-5PM with your updated resume and a valid ID:

Eastwood Career Hub - 6th Floor, 1880 Building, Eastwood City Cyberpark, Bagumbayan, Quezon City | Career Hub - 32nd Floor, Cyberscape Beta Building, Topaz Road, Ortigas Center, Pasig City | Complex Career Hub - Ground Floor, TwoE-com Center, Mall of Asia Complex, Pasay City | Career Hub - Upper Ground FLB Corporate Center, Cebu Business Park Mabolo, Archbishop Reyes Avenue, Cebu City, 6000 Cebu

Don't provide your bank or credit card details when applying for jobs.

Researching careers? Find all the information and tips you need on career advice.

#J-18808-Ljbffr

  • Manila, National Capital Region, Philippines MicroSourcing International, Inc. Full time

    Start your adventure in the wonderful world of MicroSourcing by signing up now. Search Jobs Senior Collections OfficerAccountingAccounts ReceivableLibis, Quezon CityPermanent / Full Time16/4/2024 The key duties and responsibilities include but are not limited to:• Customer setup and maintenance of the customer database in AP21• Review and approval of...


  • Manila, National Capital Region, Philippines HOVER SENIOR LIVING COMMUNITY Full time

    About the RoleA Senior Power BI Developer is a professional responsible for designing, developing, and managing Power BI solutions for an organization. This role requires a deep understanding of data analysis, visualization, and reporting, along with a solid grasp of data warehousing and business intelligence concepts. A Senior Power BI Developer works...


  • Manila, National Capital Region, Philippines Uniwell Technologies Corporation Full time

    Welltech Service Corporation, an ISO 17025 and 9001 certified calibration laboratory and an affiliate of Uniwell Technologies Corporation, is seeking a skilled Credit & Collection Staff to join our team. This role is crucial in managing our financial interactions, ensuring the accuracy and efficiency of our credit and collection processes. Job...


  • Manila, National Capital Region, Philippines Uniwell Technologies Corporation Full time

    Welltech Service Corporation, an ISO 17025 and 9001 certified calibration laboratory and an affiliate of Uniwell Technologies Corporation, is seeking a skilled Credit & Collection Staff to join our team. This role is crucial in managing our financial interactions, ensuring the accuracy and efficiency of our credit and collection processes. Job...


  • Manila, National Capital Region, Philippines Tyler Technologies, Inc. Full time

    We are seeking to add a Collections Supervisor in our Manila, Philippines location to be responsible for supervising two Collections Specialists and focusing primarily on the administration and documentation for our collection activities. This position will work the night shift to collaborate with U.S. leaders, counterparts and team members....


  • Manila, National Capital Region, Philippines VNT Trade and Supply Inc. Full time

    CREDIT AND COLLECTIONS OFFICER Qualifications and experiencenceBachelor's degree in any four-year course.Proficiency in Microsoft Excel and Microsoft Word.Capable of managing the collections of outstanding debts from customers.Good oral and written communication skillsMinimum of 3 years experience in the Credit and Collections Department.Willing to work at...


  • Manila, National Capital Region, Philippines VNT Trade and Supply Inc. Full time

    CREDIT AND COLLECTIONS OFFICER Qualifications and experiencenceBachelor's degree in any four-year course.Proficiency in Microsoft Excel and Microsoft Word.Capable of managing the collections of outstanding debts from customers.Good oral and written communication skillsMinimum of 3 years experience in the Credit and Collections Department.Willing to work at...


  • Manila, National Capital Region, Philippines ICON Reefer Cargo Movers and Allied Services Inc Full time

    We need to hire an Accounting and Collections Officer who will be responsible for providing accounting and clerical assistance to the Accounting Department, while preparing billing statements and executing proactive collection strategies, under the direct control and supervision of the department's Supervisor.ResponsibilitiesAssist the Accounting Manager by...

  • Collection Officer

    2 weeks ago


    Manila, National Capital Region, Philippines John Clements Japan Desk (PERSOL PHILIPPINES) Full time

    Responsible for effective managing of collections and resolutions of the past due portfolio, ensuring timely submission of reports and monitors compliance to all internal and external regulationsRequirements:1. Graduate of Business Administration, Accounting, and Economics. 2. Good customer relationship3. Detail-oriented.4. Good communication skills.5....


  • Manila, National Capital Region, Philippines Santaisabel Full time

    At least 1 year(s) of working experience in the related field is required for this position.Candidate must possess at least a High School Diploma on Business Studies/Administration/Management.Fresh Grad / Entry Level specializing in Others or equivalent.ResponsibilitiesJob DescriptionThe Collections Specialist will be working with clients. This is a key...


  • Manila, National Capital Region, Philippines Anzhitay Construction Supply Corporation & Telecommunication Full time

    QUALIFICATIONS*Graduate as BS Degree Accounting or any related course.*With 2years experience is a preference*Knowledge and competency in billing & collection principles.DUTIES AND RESPONSIBILITIES*Monitoring of client and identify the overdue payments*Keeping accurate records and reporting on collection activity*Drafting and sending of demand letter for the...


  • Manila, National Capital Region, Philippines Tyler Technologies, Inc. Full time

    We are seeking to add two Collections Specialists in our Manila, Philippines location to be responsible for administration and documentation for our collection activities. This position will work the night shift to collaborate with U.S. leaders, counterparts and team members. Responsibilities Work with other members of the collections team to determine and...


  • Manila, National Capital Region, Philippines DBC Philippines Full time

    Company DescriptionRapid Building Inspections (RBI) is one of Australia's most trusted and fastest-growing building and pest inspection providers. Part of Home Trades Hub Australia, we service QLD, NSW, VIC, TAS, SA and WA our dedicated teams conduct a variety of inspections for residential homeowners, buyers, sellers as well as some commercial settings.On...


  • Manila, National Capital Region, Philippines Fly Ace Corporation Full time

    I.PLANNING:1.1 Recommends improvements on collection procedure.II.DOING/EXECUTION:2.1Coordinates schedule of counter and collections and assignments;2.2Sorts invoices based on assigned salesman and on collection schedule;2.3Prepares the following:2.3.1statement of accounts;2.3.2Collection Release and summary of unpaid invoices;2.3.3Counter and collection...


  • Manila, National Capital Region, Philippines Fly Ace Corporation Full time

    I.PLANNING:1.1 Recommends improvements on collection procedure.II.DOING/EXECUTION:2.1Coordinates schedule of counter and collections and assignments;2.2Sorts invoices based on assigned salesman and on collection schedule;2.3Prepares the following:2.3.1statement of accounts;2.3.2Collection Release and summary of unpaid invoices;2.3.3Counter and collection...


  • Manila, National Capital Region, Philippines JRA2 Steel Industries Inc. Full time

    DUTIES:Monitors and prepares customers' ledger, A/R aging, and collection reports.Monitors, verifies, and assesses customers' credit limits and backgrounds.Consolidates the branches daily collections and issuance of collection receipts for confirmed collections.Supports Accounting Department in processing documents for signatures of signatories....


  • Manila, National Capital Region, Philippines Private Advertiser Full time

    QUALIFICATIONSEducation: Must be a College Graduate with any related courseExperience: Collections; Business-related work experienceSpecial Skills: Collections; PR; Good Communication SkillsComputer literate, Excel (knowledgeable in =VLOOKUP and/or PIVOT TABLE)·Preferably with own motorcycle and driver's license ProfessionalWith affiliation/relative in...


  • Manila, National Capital Region, Philippines Career Job Solution Full time

    Roles and ResponsibilitiesFollow-up with customers for recovery of overdue amounts through field visits to customers addresses Maintain fair collection practices while dealing with customers, adhering to the code of conduct &guidelines, by the SOPs provided by the company Start timely field visits in the morning and adhere to regulated timelines of 8AM -...


  • Manila, National Capital Region, Philippines Asian Development Bank Full time

    Job DescriptionDescription –>The Senior Programs Officer provides statistical, analytical and research support services, particularly in the compilation and preparation of data and other information in the areas of country programming, coordination of lending and non-lending operations with Sectors Group, and overall coordination work. The position...


  • Manila, National Capital Region, Philippines Asian Development Bank Full time

    Job DescriptionDescription –>The Senior Programs Officer provides statistical, analytical and research support services, particularly in the compilation and preparation of data and other information in the areas of country programming, coordination of lending and non-lending operations with Sectors Group, and overall coordination work. The position...