Data Process Manager

2 weeks ago


Makati City, National Capital Region, Philippines Metrobank Full time

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Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach

Job Summary:

  • Supports the Head in providing MIS and data management support to the business, through the fulfilment of processes and implementation of projects.

Duties and Responsibilities:

  • Constructs and manipulates large databases for analysis and campaign execution
  • Production and collation of regular and ad hoc MIS/reports for Metrobank-Consumer Business Sector (CBS)
  • Assists automation and optimization initiatives to improve/streamline processes
  • Prepares data in suitable formats for analysis and reporting
  • Performs database management process – sourcing of databases, transformation/conversion to SAS datasets, data validation, preparation of views/reports for analysis by users and maintenance of historical databases
  • Participates in User Acceptance Tests for system/process developments or enhancements that would require data validation/integrity-checking
  • Provides support to database and MIS requirements of Metrobank-CBS
  • Ensures proper hand-off (upload to internal front-end system) of lists for various customer services such as communications, rewards and incentive awarding and data maintenance
  • Engages with inter-dependent units to improve hand-off process
  • Evaluate and enhance existing processes to optimize resource allocation and decrease turn-around time
  • Continuously monitor and enhance resource management particularly disk space usage and data retention and availability
  • Ensures compliance with all internal and external regulatory requirements

Qualifications:

  • College graduate of any business, statistical or mathematical course
  • Strong working knowledge of SAS, Excel, and Powerpoint; exposure to different programming languages is an advantage
  • Ability to manipulate/transform data from various sources
  • Familiarity with data management / database administration concepts
  • Highly strategic in thinking, solid problem solving capabilities and having a result oriented mindset
  • Continuous Improvement and Innovation - Ability to streamline processes and provide creative solutions whenever necessary
  • Initiative - Proactive and shows willingness to take part in new initiatives for MIS enhancements/automation
  • Business Knowledge Application – Able to explain to business users the data items contained in the data warehouse and how these can answer their business requirements
  • Customer Focus - Can handle multiple tasks/projects simultaneously while meeting deadlines and maintaining standards of quality
  • Displays flexibility in adapting to changes as role/function evolves within the team

Other Details:

Rank: Junior Officer

Unit: Consumer Business Sector - Decision Management Division

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