Healthcare Associate

1 week ago


Pasig, National Capital Region, Philippines Visaya Knowledge Process Outsourcing Full time
Healthcare Associate
The successful hire is responsible for the following tasks:

  • Answering inbound calls; taking detailed information and relaying messages to doctors, physicians, or medical staff members.
  • Calls may come from patients or medical facilities.
  • Answer the caller's questions ranging from asking about office hours to requesting copies of medical records.
  • Schedule or cancel appointments.
  • Refer the caller to emergency numbers if necessary.

Qualifications:

  • At least 1 year of BPO experience
  • Excellent communication skills
  • Customer service knowledge
  • Nursing background is preferred
  • Basic understanding of the US healthcare system.
  • Working knowledge of medical terminology
  • Must have experience working in a healthcare facility in a medical receptionist role
  • Detail oriented.
  • Must be willing to work in Ortigas onsite
Enjoy more benefits and perks when you join us today What're you waiting for?
1. 15% Night Differential.

  • HMO Benefits after 30 days + Add Up to 2 Dependents.
  • Retirement Benefits.
4. 24 Leave Credits per year, Convertible to Cash.

  • Wholistic Employee Wellness Program.


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