Finance Director

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Job Description

Role and Responsibilities

Reporting directly to the MBPS Service Delivery Head for Finance Control, the Regional Controllers Director the role is primarily responsible for leading the Regional Office Controllership teams supporting Asia in ensuring timely, accurate, and effective delivery of services in scope.

Responsibilities include the following:

• Provide functional expertise and be accountable for the efficiency and quality of service delivery of the Regional Controllers teams.
• Oversee processes performed by the Regional Controllers teams including, but not limited to accounting close activities, expense allocations and reporting, management, and regulatory reporting, daily and monthly Sales and KPI reporting, financial planning & analysis, budgeting and forecasting, accounting policy, SOX controls, and escalations to internal and external stakeholders and service providers.
• Drive the delivery of key strategic transformation projects of the Regional Office, including the onboarding of manual management reports to Anaplan, PowerBI and Alteryx.
• Lead end-to-end reporting enhancement and process improvement initiatives.
• Collaborate and develop relationships with Regional and local Asia controllers. Ensure the effective cascade and communication of new or changes in the existing accounting standards and management practices.
• To ensure customer-centered outcomes, manage business relationships and act as a business partner for the Business Unit service recipients. Enable feedback channels to the business to align expectations and priorities.
• In partnership with our customers, define and periodically refresh service level standards across the teams within the domain and manage the achievement of KPIs as defined within the Service Level Agreements and Schedule of Services.
• Manage, review and accurately forecast overall Regional Controllers' team capacity, utilization and ensure correct staffing levels are in place
• Manage and mitigate operational risk and ensure that issues are escalated timely, and resolution is effective.
• Timely and effective delivery on KPI and KRI reporting, business dashboards and other metrics as required.
• Drive the sharing of best practices, fostering collaboration and innovation across the teams within the group.
• Develop the group's capability and functional expertise through training, coaching/mentoring, strategic talent and production management, succession planning, and supporting mobility.
• Manage a growing team with responsibility for hiring, compensation, promotion, and performance management.

Special Projects

• Special projects will arise from time to time that will require strong financial knowledge, strong analytical and organizational skills with an innovative mindset. The role will be responsible ad-hoc projects as required by senior management pertaining to the introduction of new services, products and processes designed.

Qualifications

• University degree in Accounting and/or recognized accounting designation (Chartered Accountant or CPA);
• 12+ years of progressive financial reporting and management experience; Life insurance industry experience is preferred
• Experience working with senior management teams (Strong stakeholder management requiring persuasion / influencing skills); relationship building and negotiation skills
• Strong people management and leadership experience (10+ years) to lead, manage, and develop finance professionals
• Experience leading global operations and working across multiple geographies/time zones.
• Excellent analytical, problem-solving, and strong stakeholder management capabilities
• Strong technical accounting skills with a solid understanding of the business environment
• Advanced Excel skills and experience with database applications
• Strong project management skills
• Self-starter, detail-oriented, willingness to take ownership and accountability
• Able to cope in a fast paced and dynamic work environment, with the mindset of continuous improvement and aiming for excellence
• Strong oral/written communication skills required to interact with senior officers and representatives from other Divisions and functional departments

Competencies:

• Strong relationship management skills to build enduring and productive alliances across matrix organizations. Experience in partnering with a diverse team located in multiple locations and time zones.
• Strong presentation, influencing and negotiation skills across the organization.
• Demonstrates strong flexibility in the face of ambiguous situations, shifting demands, and challenging work environments. Uses diplomacy and tact to resolve difficult situations. Escalates more serious issues to management.
• Excellent initiative and ability to commit to a course of action in the face of risks and uncertainty
• Professional attitude and client service orientation; collaborative and results-oriented
• Practical problem-solving skills and the ability to influence change
• Strong oral/written communication skills required to interact with senior officers and representatives from other Divisions and functional departments
• Strong organizational and time management skills with the ability to be flexible to changing environments
• Ability to work independently and willing to collaborate with other teams for a project with huge scale benefits

This Job Description is intended to describe the general nature and level of the work being performed. It is not intended to be a comprehensive list of all responsibilities, duties and skills required for this role.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.

We're proud of our accomplishments and recognitions. Recent awards include:

• Best Place to Work in Asia-Pacific 2022
• Best Place to Work for LGBTQ Equality 2022

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Discover how you can grow your career, make impact and drive real change with our Winning Team today at .