Loan Processing Specialist

2 weeks ago


Pasig, National Capital Region, Philippines EMAPTA Full time

Pasig City, Philippines | Posted on 06/12/2024

Unlock Your Potential: Join Our Client's Mortgage Processing Team

Embark on a global journey in the mortgage industry without leaving your hometown As a Loan Processing Specialist, you'll channel your passion for precision and customer service onto a worldwide stage, all while keeping your roots firmly planted. Make your mark in an industry that powers dreams and homes across the globe. Join our client's dynamic team and dive into a role where you'll update core loan processing systems, communicate directly with clients, and provide timely progress updates. With opportunities to excel without the need to uproot, seize the chance to make a difference on an international scale. Apply now and step into a world of mortgage processing excellence

Your Path in Mortgage Mastery

Employment Type: Full time

Shift: Day shift

Work setup: Hybrid, Ortigas

Your Daily Journey Through Loan Land

  • Update core loan processing systems - Broker Platform, AOL, Simpology etc - to ensure loan processing progress, accuracy, and maintenance of data.
  • Update CRM - Hubspot.
  • Communicate directly with clients via phone and email.
  • Provide progress updates to clients at least every two weeks.
  • Handle interactions with lenders through portals, phone, and email to submit necessary documents, address inquiries, monitor progress, verify rates, and confirm eligibility.
  • Collaborate with other stakeholders such as solicitors, conveyancers, real estate agents, and other lenders as necessary.
  • Compile and prepare documents for clients.Communicate any challenges that could affect meeting service level agreements (SLAs) or client objectives.
  • Ensure that applications are accompanied by all required documentation.
Requirements

Credentials That Secure Your Spot

  • 2+ years of experience in residential lending with a keen eye for detail.
  • AOL or ApplyOnline platform experience or knowledge.
  • Understanding of secure data handling protocols with Personal Data.
  • Strong communication skills in English, both written and verbal.
  • Prior experience with an emphasis on customer service.
  • Experience with Australian mortgage procedures and credit processes.
  • Proficiency in Microsoft Office, email management, calendar applications, Google Drive, PDF tools, etc.
  • Capable of comprehending and adhering to intricate loan structures and procedures.
  • Ability to identify and propose enhancements to existing processes.
  • Certificate IV in Financial Services (Finance/Mortgage Broking Management) or equivalent will be well regarded.

Your Mortgage Adventure Comes with Rewards

  • HMO coverage
  • Competitive Package
  • Prime office locations
  • Standard government and Emapta benefits
  • Mentorship and exposure to global leaders and teams
  • Upskilling through Emapta Academy
  • Diverse and supportive work environment

Who are we?

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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