![Nityo Infotech Services Philippines Inc.](https://media.trabajo.org/img/noimg.jpg)
Infrastructure & Operations Support Analyst Level 2
2 weeks ago
Location:
Quezon City (Permanent WFH as of now (But might change in the future)
Schedule:
Shifting
Responsibilities:
Provide IT Operational Support to the Business and monitoring the Infrastructure and Services 24/7 shifting schedule, remotely connected through the Internet.
The Infrastructure & Operations administrator (Analyst Level 2) will remotely manage support requests in an environment provided by the client, the client and/or partner, managing a portion or the entire lifecycle of the support request.
- Monitor client systems through various tools
- Communicate by email, phone, and messaging solutions
- Manage support request cases/tickets through various ITSM solutions
- Administer systems, servers and networks
- Document processes to develop or update
- Administrative tasks in producing reports and presenting to the team
- Participate in company events held periodically
Qualifications:
- Bachelor's degree in computer science, Engineering, Information Technology or combination of education and/or equivalent work experience
- With 1 to 2 years experience with command lines and basic knowledge in working with Unix and Windows Servers, SQL Servers.
- Familiarity with ITIL principles and service desk best practices.
- With experience in Productivity and systems technologies like Google Workspace, Microsoft 365, Active Directory, Azure,, Power BI, Dynamics 36
- With experience in Cloud solutions IaaS, PaaS, SaaS environments through the following: AWS, Google App Engine, Heroku, Microsoft O365, SalesForce and similar technology solutions
- With experience in Virtualization like VMware Cloud, Intel VT, Microsoft Hyper-V, vSphere, vCenter Server, VDI and similar virtualization technologies
- With experience in ITSM like ServiceNow, Salesforce, Vivantio, Atlassian JIRA, BMC and similar solutions
-
Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeLocation: Quezon City (Currently remote work-from-home setup but subject to change)Schedule: Rotating shiftsResponsible for providing IT Operational Support to the Business and monitoring the Infrastructure and Services 24/7 on a shifting schedule, working remotely via Internet connectivity.The Infrastructure & Operations administrator (Analyst Level 2) will...
-
Analyst, Infrastructure Operations
2 weeks ago
Quezon City, National Capital Region, Philippines Concentrix Philippines Full timeAnalyst, Infrastructure Operations & Analysis (Rolling Intake) Quezon City Opportunity Expired They are a passionate company powered by passionate people. Concentrix is a leading global provider of customer experience solutions and technology. The company aims to be the world's greatest customer engagement services company, rich in diversity and...
-
Quezon City, National Capital Region, Philippines Company 81 - Manulife Data Services Inc. Full timeDescriptionWhy choose Manulife?Competitive salary packageHMO on the first day with free dependentsRetirement benefitsMerit IncreasePerformance BonusGlobal network of industry expertsExtensive training resourcesThe OpportunityThe Infrastructure Reliability Engineer provides tier one technical support for the operation of the Global Operations Command Center...
-
IT Infrastructure Operations Lead
2 weeks ago
Makati City, National Capital Region, Philippines blaseek Full timeIT Infrastructure Operations Lead provides technical leadership and capability to IT infrastructure personnel including but not limited to L1 to L3 Operations, Data Center, VMWare, Linux, Windows, Network, Firewall, Telephony, Cybersecurity, O365, SAP. Infra Operations Lead Responsibilities:Provides and Ensures 24x7 support of IT Operations and maintains...
-
Analyst - Security Operations Centre
2 weeks ago
Quezon City, National Capital Region, Philippines ANZ Banking Group Limited Full timeANZ Banking Group Limited ANZ offers a range of personal banking services such as internet banking, bank accounts, credit cards, home loans, personal loans, travel and international, investment and insurance. Learn about easy and secure ways to manage your money. View company page At ANZ we're applying new ways technology and data can be harnessed as we...
-
Technical Support Operations Analyst
2 weeks ago
Makati City, National Capital Region, Philippines Sophos Group Full timeCustomer Support & Services – Customer Care / The main purpose of this role is to ensure that Support cases and calls are distributed to Support engineers according to roster schedules and flag any at risk of exceeding Sophos' Service Level Targets (SLT). This role will cover the whole of Technical Support Operations. The Operations Analyst must be...
-
Head of IT Infrastructure and Communications
2 weeks ago
Quezon City, National Capital Region, Philippines JG Summit Holdings Inc. Full timeThis role will lead the JG Summit Holdings, Inc. IT Infrastructure and Communications group and will be responsible and accountable for proactively and holistically leading conglomerate wide IT Infrastructure to ensure service levels is achieved across information technology. This leadership role is responsible for the management of the IT Infrastructure in...
-
Infrastructure Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeLead technical team and be the first point of contact for operation needs (2-3yrs experience as TeamLead) Windows, VMware, RHEL, MS SQL, Citrix (3/5) Good to have:Understand ITIL Practice Knowledge on networking in IT Infrastructure Understand IT Security (Vulnerability Assessment & Penetration Testing) CISA or CompTIA Security training/certification"
-
Infrastructure Engineer
2 weeks ago
Quezon City, National Capital Region, Philippines ABSI Full timeYou will be part of our 24x7 team composed of talented engineers focusing on the development, maintenance, and operations of platforms and applications delivering quality, secure, and reliable service.Work with our customer's data engineering and analytics teams to support their workflows and operations running on both their in-house, indigenously developed,...
-
Head Of It Infrastructure
2 weeks ago
Quezon City, National Capital Region, Philippines John Clements Consultants, Inc. Full timeOversee the design, implementation, and maintenance of the company's IT infrastructure, ensuring scalability, reliability, and security. Manage hardware, software, networks, and other technology resources to support day-to-day operations. IT Operations: Lead and coordinate IT support teams to provide timely resolution of technical issues for head office...
-
Security Operations Center
2 weeks ago
Makati City, National Capital Region, Philippines Brixio Full timeSecurity Operations Center (SOC) Manager Security Operations Center (SOC) Manager Brixio Makati City, Philippines Posted 14 days ago Permanent Competitive Security Operations Center (SOC) Manager About the job Security Operations Center (SOC) ManagerLocation: Remote ( APPLICANT MUST BE RESIDING IN THE PHILIPPINES)Reporting To: Director of Global Cloud...
-
2022 Technical Analyst 2-Support
2 weeks ago
Makati City, National Capital Region, Philippines Oracle Philippines Full time2022 Technical Analyst 2-Support (SCIS) (Start ASAP)Opportunity Expired With more than 420,000 customers, and with deployments across a wide variety of industries in more than 145 countries, Oracle offers a comprehensive and fully integrated stack of cloud applications, platform services, and engineered systems. As a world leader in cloud solutions, Oracle...
-
IT Help Desk Analyst I
2 weeks ago
Quezon City, National Capital Region, Philippines Afni Full timePosition Purpose: The Help Desk Analyst is the first point of contact for technology incidents and service requests submitted by Afni personnel. Under general supervision, provides Tier 1 phone and email support to end-users for employee access, password resets, desktop computers, servers, custom applications, and hardware. The incumbent may interact with...
-
Tier 2 NOC Engineer
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Blueface Ltd Full timeTier 2 NOC Engineer (Night Shift - Hybrid) page is loaded Tier 2 NOC Engineer (Night Shift - Hybrid) Apply locations Philippines – Mandaluyong City, Shaw I.T. Center time type Full time posted on Posted Yesterday job requisition id R388418 Comcast brings together the best in media and technology. We drive innovation to create the world's best...
-
Support Analyst
2 weeks ago
Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full timeSupport Analyst (IT SOC1 & 2 Auditor) page is loaded Support Analyst (IT SOC1 & 2 Auditor) Apply locations Quezon City time type Full time posted on Posted Yesterday job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our...
-
Business Analyst
2 weeks ago
Quezon City, National Capital Region, Philippines HSBC Full timeTalent Acquisition Manager - Recruitment & Onboarding at HSBCSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...
-
Reports Analyst
2 weeks ago
Quezon City, National Capital Region, Philippines Kinect Incorporated Full timeJob Description• The Reports Analysts are in charge to support overall clients' business with reporting and analysis concerning the clients, the products, and the sales performance. The Reports Analysts will provide our operations team with the reporting and workflow management needed to fulfill our customers' needs. Job Title: Reports AnalystJob Type:...
-
Sales Operations Senior Analyst
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeWe are seeking a Sales Operations Senior Analyst to join our dynamic sales team. The Senior Analyst will be responsible for providing analytical support to sales leadership, optimizing sales processes, and improving sales performance. The role will involve data analysis, forecasting, pipeline management, and sales strategy development. The ideal candidate...
-
Associate Manager, BPT Infrastructure
2 weeks ago
Makati City, National Capital Region, Philippines SC Johnson Professional Full timeABOUT YOUR ROLEAs an Associate Manager, I&O - Network Architecture/ Engineering, you will be responsible for managing and supporting the SCJ global network environment, ensuring solutions and designs providing optimum infrastructure uptime and security for the overall SCJ business.Assist in owning the overall network services portfolio (WAN, LAN, WLAN,...
-
Quezon City, National Capital Region, Philippines IBM Full timeIntroductionThe Record to Report Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud...