Customer Service and Admin

2 weeks ago


Manila, National Capital Region, Philippines ZigZag Philippines Full time

ZigZag is looking for a Customer Service and Admin to join our team

About our client

Our client's philosophy is to take a holistic approach to sleep - providing a range of products and services to help their customers get to sleep, wake up refreshed, and get more out of life.

They are Australia's first retailer to sell a broad range of products from air purifiers, humidifiers, dehumidifiers, ear plugs, memory foam pillows, white noise machines and many more.

Responsibilities:

Sales Enquiries – provide product advice and have specialist knowledge, taking & entering orders (phone, email, chat, social media, eBay)Customer Service – order status enquiries & tracking, faulty products/returns, requests, product troubleshooting & product advice, following up incomplete payments, returning missed calls/emails (phone, email, chat, social media, eBay)Admin – managing orders sent through suppliers, checking warehouse has shipped orders, managing backorders, ad hoc updating tracking numbers, order redeliveriesPhone calls only constitute about the 10 -15% of daily role – but are critical to the business They are looking for someone who is/has: Smart and able to learn quickly – will need to be generalists and wear many hatsReally good American accent that is very clearly understood – and can understand broad Australian accentsExcellent English Skills – written and spokenConfident, outgoing, engaging personality – need to have confidence to provide specialist advice on expensive purchasesNeed to be able to develop a rapport/relationship with customersGood attention to detailResearch ability when required to find new products or do competitor researchPrevious experience with Australian company is a real advantage

  • Manila, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS Full time

    Responsibilities:ORDER TO CASH:Performs primary invoicing functions, including debit and credit memosResponsible for liquidation and countering of consignment sales, printing of invoices for transmittal to retailers.Return plant key user as POC responsible for creation of sales order to RP.Performs validation of all purchase orders to ensure accuracy and...


  • Manila, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS Full time

    Responsibilities:ORDER TO CASH:Performs primary invoicing functions, including debit and credit memosResponsible for liquidation and countering of consignment sales, printing of invoices for transmittal to retailers.Return plant key user as POC responsible for creation of sales order to RP.Performs validation of all purchase orders to ensure accuracy and...

  • In manila

    2 weeks ago


    Manila, National Capital Region, Philippines Customer Service Representative Full time

    Customer Service RepresentiveHS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer:QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu, Insular Bldg. AyalaCebu, I.T park lahug apasCagayan de Oro, TeleperformanceDavao, TeleperformancePaid trainingFree...

  • Sagility Bridgetowne

    2 weeks ago


    Manila, National Capital Region, Philippines Customer Service Representative Full time

    POSITION:CSR (VOICE)EDUCATIONAL ATTAINMENT:4 year course graduates with or without BPO experienceWORK EXPERIENCE:Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE:Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differentialHMO coverage for employee upon Day 1 and HMO...

  • HR & Admin. Manager

    2 weeks ago


    Manila, National Capital Region, Philippines FaithM Printers and Services Full time

    JOB DESCRIPTION:Supervises and monitors daily operations of HR & Admin. departmentSupervises and monitors all facets of HRLead person in implementation of Training Program for the company based on TNA, results of performance evaluation and annual medical/physical examEnsures administrative tasks and deliverables are achieved on a targeted schedule (e.g. pest...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

  • Accounts Admin Role

    2 days ago


    Manila, National Capital Region, Philippines Cloudstaff Philippines Inc. Full time

    AccountsManaging the 'Accounts' mailbox – processing/handling all incoming emailsReviewing/processing accounts payable invoices Preparing/processing subby runsPreparing creditor payment runsManaging debt collection – following up overdue invoices & sending out generic reminder emailsPreparing debtor statement runSub contractor management including...


  • Manila, National Capital Region, Philippines Bellville Dev't Inc. Full time

    The Services Coordinator is responsible in coordinating and hosting interment ceremonies, so that guests and clients will feel cared for.Pre and post coordination include coordination and explanation of payment inclusion, set-up, etc. On the day coordination include- arrival coordination, hosting.Admin works include but not limited to: Admin works-customer...


  • Manila, National Capital Region, Philippines Topserve Service Solutions Inc Full time

    Position: Customer Service Associate (Medical Related)Job Qualification:Computer LiterateMedical Allied Course Graduate/ College LevelWith Technical Knowledge of Medical TerminologiesJob Description:Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner.Supply individuals...

  • Admin Assistant

    1 week ago


    Manila, National Capital Region, Philippines Gran Toro Oro Trading Corporation Full time

    WE ARE LOOKING FOR 10 ADMIN ASSISTANTS TO START ASAP The successful candidates, based on profile, qualifications, and skills, may be assigned to any of the following business groups:Sales TeamWarehouse and Logistics TeamBusiness Support GroupCustomer Engagement Team (Telesales and social media selling) Duties and ResponsibilitiesProvide assistance to the...

  • Customer Service

    2 weeks ago


    Manila, National Capital Region, Philippines GOLDEN ACRES FOOD SERVICE CORPORATION Full time

    Job Description: We are currently seeking a proactive and dynamic Customer Service Representative for our Trade Sales Section. This role involves actively managing and coordinating order fulfillment processes to ensure seamless operations and excellent customer satisfaction. Key Responsibilities: Process Transfer Orders: Coordinate with branch office...

  • Admin Assistant

    1 week ago


    Manila, National Capital Region, Philippines One Outsource Direct Corporation Full time

    Admin AssistantAbout One Outsource Direct Corp (OODC)Established in 2003, One Outsource Direct Corporation (OODC) is a Philippine-based company engaged in providing business process outsourcing (BPO) services to local and international companies. For over 20 years, we have been providing value-driven solutions to our customers globally, enabling them to...

  • Admin Assistant

    1 week ago


    Manila, National Capital Region, Philippines BLISSFULBOX GIFT SHOP Full time

    Key ResponsibilitiesSupport Operations: Handle general office duties including answering phones, managing correspondence, and maintaining files.Scheduling: Organize meetings, appointments, and travel arrangements.Communication: Prepare reports, presentations, and correspondence.Customer Service: Greet visitors and provide assistance as needed.Supply...


  • Manila, National Capital Region, Philippines J&T Express Full time

    JOB SUMMARY:Undertaking daily administrative tasks to ensure the functionality and coordination of the department activities. Focusing on S&M admin, billing, and collection tasks. JOB QUALIFICATIONSGraduate with a bachelor's degree in business or any related field.Open to fresh graduates or those with experience a plus with a minimum of 1-2 years in office...

  • admin staff

    1 week ago


    Manila, National Capital Region, Philippines STELLAR 167 MANPOWER RECRUITMENT AND SERVICES INC. Full time

    URGENT HIRING Hi Job SeekersStellar 167 Manpower Recruitment and Services Inc. is hiringADMIN STAFFQualifications:Bachelor's Degree in BS PSYCHOLOGY / HRDM / BSBA or any equivalentGood communications skillsWith at least six (6) months of relevant working experience but not requiredKeen to detailsProficient with Microsoft OfficeWilling to do field workWilling...


  • Manila, National Capital Region, Philippines Acestar International Service Corp. Full time

    Office Management (Administration & Office Support) With a Bachelor's Degree in Office Management, Office Administration, Business Management or any related course.Proven work experience as an Administrative Manager, Administrator or similar role.Solid knowledge of office procedures.Experience with office management software.Strong organization skills with...

  • Customs Admin

    3 days ago


    Manila, National Capital Region, Philippines New Personnel Builders and Consultancy Services Inc. Full time

    a.1. Receives Pre-Alert Documentsa.2. Follow ups Docs Requirement completion and accurate submission to relevant parties of the samea.3. Create required documentation application, requests, datas, etc.a.4. Monitors IMPEX timeline and ensure to meet leadtime requirementa.5. Manage & Control all CHB concerns from both internal & external sourcesa.6. Engages...

  • Sales Admin

    2 days ago


    Manila, National Capital Region, Philippines NEPHILA WEB TECHNOLOGY INCORPORATED Full time

    Job DescriptionAssign new leads to sales agentsManage CRMHandle admin tasks and documentary requirements of clients such as accreditation, endorsements, and government/ client biddings.Draft, maintain, and update & file client contracts. Facilitate signing, notarization, and delivery of contracts to clients.Monitor contract expiration and facilitate client...