Chief Operating Officer

2 weeks ago

Manila, National Capital Region, Philippines Med Supply US Full time
Job Overview:
  • Med Supply US is seeking a highly motivated and experienced Chief Operating Officer (COO) to lead and oversee the day-to-day operations of our growing company.
  • As a leading provider of diabetes management solutions, we are committed to ensuring unhindered access to essential medical products, with a focus on Continuous Glucose Monitors (CGMs) and catheters.
  • The COO will play a pivotal role in driving operational excellence, fostering innovation, and ensuring the seamless delivery of our products and services to customers nationwide.

Position: Chief Operating Officer (COO) - Med Supply US

Responsibilities:
Operational Leadership:
  • Provide strategic leadership and direction to ensure efficient and effective day-to-day operations.
  • Collaborate with cross-functional teams to streamline processes and optimize supply chain management.
  • Implement best practices to enhance operational efficiency, quality, and customer satisfaction.

Strategic Planning:
  • Contribute to the development and execution of the company's overall strategic plan.
  • Identify opportunities for growth, cost reduction, and operational improvement.
  • Work closely with the executive team to align operational goals with the company's mission and objectives.

Quality Assurance:
  • Oversee quality control processes to maintain the highest standards in product quality and customer satisfaction.
  • Implement and monitor key performance indicators (KPIs) to measure and improve operational performance.

Supply Chain Management:
  • Collaborate with suppliers and manufacturers to ensure a reliable and timely supply of medical products.
  • Optimize inventory management processes to minimize stockouts and excess inventory.

Customer Support:
  • Enhance and maintain a world-class customer support experience.
  • Work closely with the customer support team to address customer inquiries and resolve issues promptly.

Regulatory Compliance:
  • Stay abreast of industry regulations and ensure the company's compliance with all relevant standards.
  • Collaborate with legal and regulatory affairs teams to address compliance requirements.

Requirements:
Education:
  • Bachelor's degree in business administration, operations management, or a related field. Master's degree is a plus.

Experience:
  • Proven experience as a COO or in a senior leadership role within the healthcare or medical supply industry.
  • Demonstrated success in operational leadership and strategic planning.

Industry Knowledge:
  • Familiarity with medical supply chain management and regulatory requirements.
  • Knowledge of diabetes management products, especially CGMs, is highly desirable

Communication Skills:
  • Excellent verbal and written communication skills.
  • Ability to communicate effectively with internal teams, suppliers, and customers.

Problem-Solving Skills:
  • Strong analytical and problem-solving abilities.
  • Ability to make data-driven decisions and implement effective solutions.

Team Management:
  • Proven experience in leading and motivating cross-functional teams.
  • Ability to foster a collaborative and innovative work environment.

Customer Focus:
  • Commitment to providing exceptional customer service and improving the overall customer experience.

If you are passionate about making a positive impact in the healthcare industry and possess the necessary skills and experience, we invite you to apply for the position of Chief Operating Officer at Med Supply US.
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